At Aena we are convinced that transparency is a key factor when it comes to credibility, trust and reputation. It has an unquestionable value for the organisation and its stakeholders, and it helps stimulate and strengthen our Corporate Responsibility Policy. For this reason guaranteeing people's right to access public information is part of our corporate culture.
This commitment to transparency helps encourage dialogue, collaboration and accountability while also helping to continuously assess and reinforce our commitment to society. We also believe that this will to consolidate an informed, participative society helps us better meet our mission to be more efficient and grow as a responsible company.
Aena already has channels such as the Telematic Services Portal, through which the public can process administrative procedures, suggest improvements or notify us of any dissatisfaction with our services.
In compliance with Law 19/2013, on transparency, access to public information and good governance, in this section on corporate responsibility and transparency we will regularly publish updated information that is relevant to ensure the transparency of our activity: duties, organisational structure, economic and financial information, etc.
Aena among the top ten
(Top five on Twitter and top ten on Instagram) companies on the Ibex-35 with the greatest impact on social networks in 2020
interactions with network users Aena encourages active and bidirectional communication with its stakeholders.
followers on our social networks Facebook, Twitter, Instagram, LinkedIn...
Almost 17 million
hits on Aena’s website (Spain and Brazil).
Around 200 questions
received in the virtual meeting with the Chairman and the HR director that was open to all employees