Retrieve your lost property at the airport

Retrieve your lost property at the airport | Aena

Check the dimensions, weight and number of items permitted by your airline before travelling. Each airline has its own restrictions.

Check that you are not carrying any prohibited or restricted items in your hand luggage. Remember that the lists shown are for guidance, they are not definitive.

Always carry your valuable items (jewellery, electronic devices, etc.), important documents and money in your hand luggage.

Bring photocopies of all your documentation (tickets, passports, visas, health cards, insurance documents, driving licences) and keep them separate from their originals.

For you own wellbeing, we recommend you keep all your medication in your hand luggage and ensure it is easy to access.

Lost property

If you have lost any of your belongings at one of our airports, contact us to explain your situation, indicating what you lost, the date, time and airport.