Info and meeting points | Málaga Airport | Aena

Málaga Airport Services

Here you will find all the airport’s services

Information and meeting points

Information and meeting points at Málaga-Costa del Sol Airport

INFORMATION AND MEETING POINTS

Lost property

Lost property

If you've lost any personal objects on board an aircraft, you should get in contact with the airline.

Instructions to recover your lost objects at the airport:

  1. Describe: your belongings, date, flight number, contact information, etc. Fill in the following form and send via email to objetosperdidosagp@aena.es. Be as precise as possible. The information provided must be detailed enough to unequivocally identify your object. Lost and Found Claims 
  2. Confirmation: if your objects are found, we will get in touch with you and provide a registration number. Make an appointment: request an appointment at least 72 hours in advance by sending an email to objetosperdidosagp@aena.es
  3. Pick-up: the owner must provide proof of identity (national ID card or passport) and a written authorisation if the person who is picking up the object is not the owner. The lost property service is free of charge and therefore items cannot be shipped. If you cannot come to the airport, we recommend that you contact a courier service that could deliver your object to you. The lost property office is located in the T3 departures area, behind check-in desks 363-385.

Telephone number: (+34) 913 211 000

E-mail: objetosperdidosagp@aena.es

INFORMATION AND MEETING POINTS

Support Office for Passengers, Users and Customers

Telephone number: (+34) 952 048 837 / (+34) 952 048 851

INFORMATION AND MEETING POINTS

Airline information

Groundforce

Information to passengers of Groundforce-assisted airlines.

Aviapartner

Information to passengers of companies assisted by Aviapartner.

Flyme

Information to passengers of Flyme-assisted companies.

Iberia

Information for passengers on Iberia-assisted airlines.

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