Meeting points | JT Barcelona-El Prat Airport | Aena

Josep Tarradellas Barcelona-El Prat

Aeropuerto

Barcelona Airport Services

All the services available in the airport

Information and meeting points

Information and meeting points at Josep Tarradellas Barcelona-El Prat Airport

INFORMATION AND MEETING POINTS

Aena Information

Aena information counters for airport queries.

Telephone number: (+34) 913 211 000

Queries and suggestions

The Airport also has Virtual Assistance Points in all areas of both terminals. You can locate them with the Aena Maps indoor guidance system for the airport, which you can access here.

INFORMATION AND MEETING POINTS

Airline information

Airline desks for consultations about flight connections.

Groundforce

Information for airline passengers assisted by Groundforce.

Telephone number: (+34) 932 596 153

Iberia

Iberia and assisted companies passenger information.

Telephone number: (+34) 901 111 500

Swissport

Information for airline passengers assisted by Swissport.

Vueling

Vueling passenger information.

Telephone number: (+34) 807 300 720

INFORMATION AND MEETING POINTS

Lost property

If you have lost your item on a plane or for lost luggage, you should contact the airline office here. If you have lost it at the airport, you should contact the lost property office.

Email: objetosperdidosbcn@aena.es

Telephone number: (+34) 932 596 440

Opening times:

Monday to Friday: from 8:00 to 20:00.

Saturday: from 8:00 to 15:00.

Sundays and public holidays: closed.

INFORMATION AND MEETING POINTS

Tourist information

There are tourist information offices of the Regional Government of Catalonia in Terminals T1 and T2 and in the lobbies of the underground stops in both terminals.

T1 telephone: (+34) 933 788 175

T2 telephone: (+34) 935 575 220

Email: ot.aeroportbcnta@gencat.cat

Opening times: Monday to Sunday and public holidays from 8:30 to 19:30 (except "Aeroport T1" metro station office, which is open from 8:30 to 14:30). On 5 January, 24 and 31 December from 8:30 to 17:00. Closed on 1 and 6 January, 25 and 26 December.

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