Tenerife Sur Airport services

Here are the services you can find at Tenerife Sur Airport. Select a service to find out about the details and location.

Information and meeting points

INFORMATION AND MEETING POINTS

Aena. Airport Information

Airport Information

A team of “green jackets” (so called because of the colour of their uniform) offer assistance and traveller support at several information points around the airport.

Telephone number: ( 34) 91 321 10 00

INFORMATION AND MEETING POINTS

Lost property

Lost property

If you have lost any personal belongings on board an aircraft, please contact your airline.

To claim and/or collect lost property at the airport facilities:

The lost property service is free of charge and therefore items cannot be delivered or packaged.

  1. Send an e-mail to tfs.objetosperdidos@aena.es with: the date, approximate place of loss, description of the items, including brand, model, colour, size, breaks or marks, etc., as well as your contact details. When describing your belongings, be as precise as possible because the information you provide must unmistakably identify the items.
  2. Confirmation: if your items are delivered to this office, we will contact you by e-mail, providing you with the corresponding registration number and information on what you need to do, and what documentation you need to provide, in order to collect them (either in person or by authorising a third party).
  3. Collection: once your documentation has been verified, the item will be able to be handed over to you. This process can take some time, so we advise arriving at the airport in advance.

E-mail: tfs.objetosperdidos@aena.es

Opening times: 4:00 a.m. to 12:00 p.m

INFORMATION AND MEETING POINTS

Tourist information

Tenerife Island Council

Telephone number: ( 34) 922 392 037

Mondays to Fridays, 9:00 a.m. to 7:00 p.m., Saturdays and Sundays, 9:00 a.m. to 5:00 p.m.