VAT refunds | Adolfo Suárez Madrid-Barajas Airport | Aena

Adolfo Suárez Madrid-Barajas

Aeropuerto

Madrid Airport Services

These are the services you will find at Adolfo Suárez Madrid-Barajas Airport. Select a service type and choose a category for details and the terminals and locations where you will find them.

VAT refund

VAT refund at Adolfo Suárez Madrid-Barajas Airport

VAT REFUND

Receipt stamping

DIVA Kiosks

Check the locations of the DIVA kiosks available at the airport for electronic receipt stamping.

Receipt stamping office

Here you can find the locations where receipts are stamped for VAT refunds.

T1 office hours: 07:00 to 22:00

T4 office hours: 07:00 to 22:00

T4 Satellite office hours: 24 hours

VAT REFUND

Returns offices

Global Exchange

Refunds on receipts from Global Blue, Innova, Planet, Tax Refund and Travel Tax Free.

Customer assistance: 900 855 550 / 913 055 167.

Web: http://www.grupoglobalexchange.com

Office hours T1:

Luggage reclaim hall 1: 5:00 to 23:00.

Luggage reclaim hall 2: 6:00 to 22:00.

Boarding area A: 7:30 to 18:00.

Boarding area B (B18-B20): 7:00 to 18:00.

Boarding area B (B26-B29): 7:00 a 22:00.

Office hours T3:

Boarding area D: 5:00 to 21:00.

Office hours T4:

Luggage reclaim hall (belts 14-15): 7:30 to 23:25.

Luggage reclaim hall (belts 1-2): 5:30 to 21:55.

Boarding area J: 6:00 to 21:55.

Check-in area 800: 6:30 to 22:25.

Check-in area 900: 5:30 a 21:25.

Office hours T4S:

Boarding area S21-S22: 6:00 a 21:55.

Boarding area S27-S28: 8:00 to 15:55.

Global Exchange & Travel Tax Free

Refunds on receipts from Global Blue, Innova, Planet and Travel Tax Free.

Customer assistance: 664 465 929.

Office hours T1:

Check-in area: 7:00 to 22:30.

Boarding area B (B26-B29): 6:30 to 22:30.

Office hours T4:

Check-in area: 24 hours.

Office hours T4S:

Boarding area S21-S22: 24 hours.

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