Other services | Adolfo Suárez Madrid-Barajas Airport | Aena

Adolfo Suárez Madrid-Barajas

Aeropuerto

Madrid Airport Services

These are the services you will find at Adolfo Suárez Madrid-Barajas Airport. Select a service type and choose a category for details and the terminals and locations where you will find them.

Other services

Other services at Adolfo Suárez Madrid-Barajas Airport

OTHER SERVICES

Zona Spotters

Located on the Iberia ring road, 28042 Madrid, next to the central access security checkpoint (coordinates 40º28'52.6"N 3º34'43.2"W).

Contact: secgabdirmad@aena.es

Opening times: From 07:30 to 21:30.

Access

In order to access this area, a DNI/NIE/passport must be shown at the certification booth, before the security checkpoint, where the interested party will be identified and given a card (one per person), which will be needed to enter and exit the facility. It is essential to follow the instructions of the security staff at all times.

Security staff will accompany those registered and open the access gate. No one without an access card is permitted inside the area. The process will be repeated upon exiting. The card must be returned to the certification booth where it was given out. If any incident or anomaly is detected, it must be brought to the attention of the security staff at that checkpoint.

Rules

  • A valid DNI/NIE/passport must be carried at all times.
  • Belongings must not be left unattended; if it is windy, be aware that items such as paper, plastic and hats can fly away.
  • Users must gather up any rubbish produced during their stay and take it with them.
  • The airport accepts no liability for the theft or loss of personal items and belongings.
  • If you see individuals or vehicles behaving suspiciously, do not hesitate to call the Airport Management Centre (913 936 524) to report any incident.
  • The use of items that could dazzle airport staff (spotlights, lasers, etc.) is not permitted.
  • Going beyond the limits of the designated area is not permitted (vertical signage will be installed indicating that area).
  • Throwing objects, papers or waste on the ground is not permitted.
  • Smoking is not permitted.
  • Unaccompanied minors under 16 years of age are not allowed.
  • Access with alcoholic drinks or food, other than sandwiches, is not permitted.
  • Climbing onto the benches is not permitted.
  • Access with pets is not allowed.

OTHER SERVICES

Portable batteries

The airport has portable batteries free for charging electronic devices. These can be found in the Plaza Mayor (T4) and Neptuno (T4S) VIP lounges and in the boarding area in Terminal T4 and the T4 satellite building. You can check the location on the airport maps.

OTHER SERVICES

Rest areas

Your place to unwind or work before boarding.

Rest area of the south breakwater
Rest area of the south breakwater
Rest area of the south breakwater

OTHER SERVICES

Space for pets

The airport has installed four spaces for pets located in Terminals T1, T2, T4 and T4S.
Terminal T1

Located in the outside arrivals area of Terminal T1, it has a surface area of approximately 50 m2, is landscaped and serves as a Pipican. It has an activity area, sandpit, water fountain, bag dispenser, litter bin and a bench.

Zona mascotas
Zona mascotas
Zona mascotas

Terminal T2

Located in the boarding area next to gate C46 of Terminal T2, it has a surface area of approximately 85 m2, with artificial grass and serves as a Pipican. It has an activity area, water fountain, bag dispenser, litter bin, electronic device charger and benches.
 

Terminal T4

Located in the boarding area next to the smoking area of Terminal T4, it has a surface area of approximately 55 m2, with artificial grass and serves as a Pipican. It has an activity area, water fountain, bag dispenser, litter bin, electronic device charger and benches.


Terminal T4S

Located in the boarding area next to gate S130 of Terminal T4S, it has a surface area of approximately 40 m2, with artificial grass and serves as a Pipican. It has an activity area, water fountain, bag dispenser, litter bin, electronic device charger and benches.

OTHER SERVICES

Smoking lounge

500m2 outdoor area where you can unwind with food truck, charging points and smoking area.

Access before boarding or collecting your luggage

OTHER SERVICES

Drinking fountains

Adolfo Suárez Madrid-Barajas Airport has drinking fountains distributed throughout all airport terminals and areas. You can see where these fountains are located on the the airport maps.

OTHER SERVICES

Vending

Automatic vending points distributed throughout all terminals at Adolfo Suárez Madrid-Barajas Airport. Quality food and drinks from top brands and for all tastes. Water sold for 1 euro at all points. You can check the location on the airport maps.

OTHER SERVICES

Service stations

M-14 petrol station

Fuel, other services for automobiles and shop.

Opening times: From 6:30 to 22:30.

T2 petrol station

Fuel, washing area, other services for automobiles, shop and coffee shop.

Opening times: 24 hours.

T4 petrol station

Fuel, washing area, other services for automobiles, shop and coffee shop.

Opening times: From 5:00 to 23:00.

Barajas petrol station

Fuel, washing area, other services for automobiles, shop and coffee shop.

Opening times: 24 hours.

OTHER SERVICES

Aena offices

Certifications

Aena Office where you can request and pick up passes and vehicle clearance permits.

Telephone number: 917 466 866 (option 1 and 2)

Opening times: 08:30 to 14:00.

Collection of documents and on-site driving permits

Aena Office where you can pick up specifications, submit bids, collect runway driving permits and get AVSEC training.

Telephone number: 917 466 866 (option 3 and 6)

Opening times: 8:30 to 14:00

Registration

Telephone number: 917 466 866 (option 4)

Opening times: 08:30 to 14:00.

Press office

Telephone number: 913 936 628 / 913 938 380

Email: prensa@aena.es

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