Madrid Airport Services

These are the services you will find at Adolfo Suárez Madrid-Barajas Airport. Select a service type and choose a category for details and the terminals and locations where you will find them.

Baggage

BAGGAGE

Lost luggage

Meet the handling agents who resolve the airlines’ incidents with luggage.

Aer Lingus

Telephone number: 913 054 598

American Airlines

Telephone number: 00 34 800 24 56 78 90

Delta Airlines

Telephone number: 902 190 947

Emirates

Telephone number: ( 34) 910 507 767

Easy Jet

Telephone number: 626 170 187

Email: mad.ezylf@menziesaviation.com

Groundforce

Assisted companies:

T1: Aeroflot, Aerolíneas Argentinas, Air France, Air Arabia, Air Transat, Blue Air, Estelair, Ethiopian Airlines, Etihad Airways, Hainan Airlines, IranAir, KLM, Korean Air, LOT, Lufthansa, Middle East Airlines, Saudia and Swiss.

T4: Air Europa, Aeroméxico and Etihad Airways.

Telephone number: 913 243 453

Iberia

Assisted companies:

T1: Air China, China Easter, Cubana de Aviación, Egypt Air, Enter Air, Privilege Style, Tarom, Turkish Airways and Wamos Air.

T4: Air Algerie, Air Baltic, Air Nostrum, Avianca, Boliviana de Aviación, British Airways, Bulgaria Air, Ceiba Intercontinental, CSA Czech Airlines, El Al-Israel Airlines, Evelop, Finnair, Iberia, Iberia Express, LATAM Airlines, Luxair, Qatar Airways, Royal Air Maroc, Royal Jordanian Airlines and Ukraine International.

Telephone number: 901 111 342

Airport Telephone Number: 913 054 598

Ryanair (Azul Handling)

Telephone number: 913 336 159

United Airlines

Telephone number: 900 961 266

Vueling

Telephone number: 902 808 005

Email: mad.lostluggage@menziesaviation.com

WFS

Assisted companies:

T1: Aegean, Air Canada, Air India, Alitalia, Eurowings, Brussels Airlines, Norwegian Air, Pegasus Air, TAP Air Portugal, Transavia, Tunisair, Volotea and Wizzair.

T4: Cathay Pacific and Plus Ultra.

T1 and T2 telephone number: 913 243 678

T4 telephone: 917 466 138

BAGGAGE

Left-luggage office

REGULAR BAGGAGE CHARGES

 
PERIOD RATE
0-2 hours €6 / piece of luggage
224 hours € 10 / piece of luggage
24 additional hours € 10 / piece of luggage
7 days €7.14, 7 days:
14 days € 4.29, 7 days:

SPECIAL BAGGAGE CHARGES*

 
PERIOD RATE
0-2 hours € 9 / piece of luggage
2-24 hours € 15 / piece of luggage

24 additional hours

€ 15 / piece of luggage
After 15 days €6.50 / piece of luggage every 24-hour period
7 days € 10.50, 7 days:
14 days € 6.50, 7 days:

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Special baggage: pieces of luggage exceeding 210 cm (width length height)

* Reduced rate valid for storage periods of 7 or 14 days.

Other services offered:

  • Suitcases and travel accessories.
  • Baggage delivery.
  • Courier service.
  • Packaging for bicycles.
  • Baggage transfer and delivery.
  • Internet access.
  • Boarding card printing.
  • Photocopies

24hr telephone support: 917 466 065

T1 telephone: 913 936 938

T2 telephone: 913 055 852

Web: http://www.consigna.es

BAGGAGE

Plastic-wrapping machine

BAGGAGE

Baggage trolleys

Adolfo Suárez Madrid-Barajas Airport has baggage trolleys distributed throughout all airport terminals and areas. You can see where these fountains are located on the the airport maps.