Security | Adolfo Suárez Madrid-Barajas Airport | Aena

Madrid Airport Services

These are the services you will find at Adolfo Suárez Madrid-Barajas Airport. Select a service type and choose a category for details and the terminals and locations where you will find them.

Security

Security at Adolfo Suárez Madrid-Barajas Airport

SECURITY

Security personnel

Security Forces for passenger safety and security.

National Police

Emergency passports can only be processed at the Terminal T4 office. In addition to showing the required documentation in each case, you will have to show the flight ticket in your name. 

Citizen support service: 060

Complaints: https://www.policia.es/_es/denuncias.php

Contact: https://www.policia.es/_es/colabora_informar.php

Civil Guard

Citizen's Advice Bureau

Telephone number: (+34) 913 054 775

Opening times: 24 hours

Municipal Police

Telephone number: (+34) 917 438 719

SECURITY

Weapons Inspection

Passengers departing from Adolfo Suárez Madrid-Barajas Airport can carry out the formalities for travelling with weapons electronically, without having to be seen at the inspection office, using the following link: https://sede.guardiacivil.gob.es/procedimientos/portada/idp/731/ida/2966/

Once the relevant formality has been completed and before checking in your luggage, you must attend the offices of the Civil Guard, sufficiently far in advance, so that the weapons and their authorisations can be checked, after which you must check them in with the airline.

Documentation procedures concerning the management of weapons can be carried out in Terminal 1 and Terminal 4, 24 hours a day.

The office hours at Terminal T1 are from 7:00  to 22:00 (from Monday to Friday). Outside these hours please call (+34) 635 130 639.

The office hours at Terminal T4 are from 7:00 to 22:00 (daily). Outside these hours please call (+34) 917 466 549.


NOTICE: The office in Terminal T1 has been closed since 1 April. All activity will be handled at the Terminal T4 office until further notice. Any queries or issues arising during the closure (T1), will be dealt with by calling (+34) 654 366 479.
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