People with special needs | Tenerife Norte Airport | Aena

Tenerife Norte-Ciudad de La Laguna

Aeropuerto de

Tenerife Norte-Ciudad de La Laguna Airport services

All the services available in the airport

People with special needs

Services for people with special needs at Tenerife Norte Airport

PEOPLE WITH SPECIAL NEEDS

Barriers Free Service

Aena airports offer an assistance service for people with reduced mobility (PRM) and the disabled to make your stay before and after flying easier. You can access all the information about the service and make your reservation through the following link: people with reduced mobility.

Location of the meeting points to apply for the Barriers Free Service at the airport:

Information points

Barriers Free Service desks

PEOPLE WITH SPECIAL NEEDS

Toilets

In line with our commitment to universal accessibility and with the aim of contributing to creating a more favourable and inclusive environment for all passengers, Aena airports offer both accessible toilets as well as some specifically adapted to the needs of people with ostomies.

Accessible toilets

Tenerife Norte-Ciudad de La Laguna Airport has accessible toilets distributed throughout all areas of the airport. You can check the location of these toilets on the airport maps.

Toilets for passengers with ostomies

The toilets available at the airport are listed below. For more details you can check the general website with the available features.

PEOPLE WITH SPECIAL NEEDS

Hidden disabilities

To avoid people with hidden disabilities encountering barriers such as lack of understanding or negative attitudes towards their behaviour, Aena has created a badge so that airport personnel can identify the people carrying it and improve their experience in its airports. You can find all the information and apply for this badge at the following link: hidden disabilities badge.

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