All the services available at the airport
Offices for applying for tax rebates for non-EU residents on their purchases in Spain.
Requirements for requesting a VAT refund
In Spain, the entire VAT refund process for travellers is digital, through use of the DIVA system:
Using the DIVA screens
No physical document is issued with the validation result. You can check the status of the process using the CSV (secure verification code) number on the form by accessing: https://www.agenciatributaria.gob.es/AEAT.sede/tramitacion/ZZ05.shtml
If you cannot validate the tax-free DIVA form on the screens, you must show the documentation and goods to the officers at the receipt stamping office. This can be done in the check-in area.
Telephone number: 942 251 912