VAT refund at Palma de Mallorca Airport

All foreign or Spanish nationals not resident in Spain or in an EU Member State, as well as residents of the Canary Islands, Ceuta and Melilla, are entitled to a Value Added Tax (VAT) refund on purchases made in Spain and other EU Member States.

To obtain a refund, you must provide proof that the goods have actually been exported within 3 months by means of a stamped invoice or an electronic refund document (DER). The stamping procedure will depend on the route:

1. Electronic stamp at the airport of departure: if you are leaving the EU via Spain and have made purchases in Spain. The form is stamped at kiosks or at receipt stamping offices (when the DIVA kiosk indicates that additional checks are required).
2. Manual stamp at the airport of departure: if you are leaving the EU via Spain, but have made purchases in other Member States, you must go to the receipt stamping office.
3. Manual stamp at the airport of arrival: when travelling from mainland Spain and the Balearic Islands to the Canary Islands, Ceuta or Melilla.
4. Stamp in another Member State: DERs for purchases made in Spain are not stamped in Spain when the point of exit from the EU is in another Member State (e.g. Lisbon). In such cases, you must present the DER printed on paper to have it stamped in the Member State from which you are leaving the EU.

Please see the detailed terms and conditions and the procedure at the following link: https://www.aena.es/en/passengers/baggage-controls/customs-vat-refund/vat-refund.html

For more information: Tax Agency: VAT refunds for purchases made by travellers (DIVA)

Check the locations of the DIVA kiosks available at the airport for electronic receipt stamping.

Here you can find the locations where receipts are stamped for VAT refunds.

Email: info@bestandfastchange.es

Website: https://www.bestandfastchange.es/

Office hours

Baggage reclaim hall: 08:00 to 23:00. Opening times may be modified depending on flight schedules.

Check-in and Module A: 09:00 to 21:00. Opening times may be modified depending on flight schedules.