All the services available in the airport
The arrivals area is on the ground floor of the terminal.
When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.
Immigration and passports
After disembarking, if your flight was from countries outside the Schengen area, you must go through Passport Control.
For more information on the requirements for entering into Spain, see the Ministry of Foreign Affairs, European Union and Cooperation website.
After leaving the plane, please follow the signs to the baggage reclaim hall. Once you are in the hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has 10 baggage reclaim carousels.
For lost or damaged luggage, please go to your airline or handling agent's desk.
If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of goods that must be declared are food, high-value electronics, cash over 10,000 Euro, etc. If in doubt, the best option is to ask at Customs.
For further information, visit the European Commission website