Ibiza Airport Services

All the services available in the airport

Arrivals Area

ARRIVALS AREA

Airport arrivals

The arrivals area is on the ground floor of the terminal.

When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.

ARRIVALS AREA

Immigration and passports

After disembarking, if your flight was from countries outside the Schengen area, you must go through Passport Control.

For more information on the requirements for entering into Spain, see the Ministry of Foreign Affairs, European Union and Cooperation website.

ARRIVALS AREA

Baggage reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall. Once you are in the hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has 10 baggage reclaim carousels.

For lost or damaged luggage, please go to your airline or handling agent's desk.

ARRIVALS AREA

Customs

If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of goods that must be declared are food, high-value electronics, cash over 10,000 Euro, etc. If in doubt, the best option is to ask at Customs.

For further information, visit the European Commission website

ARRIVALS AREA

Shops and restaurants

If you would like something to eat or drink, there is a bar-restaurant in the arrivals hall.

If you need to buy something or get a gift, there are several shops on the first floor, before the security checkpoints.

ARRIVALS AREA

Banking services

If you need to withdraw money, go to the cash machines in the arrivals hall.

ARRIVALS AREA

Car hire

Do you need to hire a car? Go to the car hire desks in the arrivals lobby.

Car hire offices