Departures area | Bilbao Airport | Aena

Bilbao

Aeropuerto de

Bilbao Airport Services

All the services available in the airport

Departures area

Departures area at Bilbao Airport

DEPARTURES AREA

Check-in

The check-in desks are on the upper floor.

Please arrive at the airport with enough time to allow for unforeseen delays. For flights to destinations in the Schengen area, we recommend arriving an hour and a half before the scheduled time of departure; for flights outside the Schengen area, please allow three hours. The passenger terminal opens its doors at 4:45 and closes at 00:00, Monday to Sunday.

Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are travelling with carry-on luggage only.

Remember to print off all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.

With mobile online check-in, you can check in and receive your boarding pass on your mobile device via email, SMS or mobile applications. If you do not have to check in you can go straight to the security checkpoint.

DEPARTURES AREA

Security checks

Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.

Passengers will be asked for their boarding pass before they go through the security checkpoint.

To ensure items and small articles in particular pass through the scan, passengers must place them in the special trays put at their disposal.

DEPARTURES AREA

Passport Control

If the destination of your flight is a non-Schengen country, you must go through document control.

The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Check with your airline.

DEPARTURES AREA

Boarding

After going through the security checkpoint, look for your boarding gate on the airport screens. While you wait, there is a wide range of shops and catering options. The boarding gates are on the mezzanine floor (airbridges) and the Ground floor (remote boarding).

At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.

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