Aena — TRAVEL
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Passport ControlWhen you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.
After disembarking, if your flight originated in a non-Schengen area country, you will have to go through Passport Control.
After leaving the plane, please follow the signs to the baggage reclaim hall assigned to your flight. Once you are in the appropriate hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight.
Gran Canaria Airport has two baggage reclaim halls on the ground floor of the terminal.
For lost or damaged luggage, please go to your airline or handling agent's desk.
Located in the baggage reclaim halls for domestic and international flights.
If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of goods that must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.