All the services available in the airport

Arrivals Area


Passport Control

When you leave the plane, please follow the signs to Passport Control, the baggage reclaim hall and Customs.

If your flight is from a country outside the Schengen area you must go through Passport Control. For more information on the requirements for entering into Spain, see the Ministry of Foreign Affairs, European Union and Cooperation website.


Baggage reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall. If you checked in luggage at your departure airport, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has three baggage reclaim carousels.

In the case of lost or damaged luggage please go to your airline or handling agent's desk in the airport.



Customs at the Airport is located in the baggage reclaim hall (telephone number: 34 981 187 275).

If you are arriving from a country outside the European Union you must decide whether you need to declare any goods in your luggage and go through Customs at the airport: food, high-value electronics, cash over €10,000, etc. are some examples of goods that must be declared. If in doubt, ask at Customs.