Aena — TRAVEL
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All the services available in the airport
Passport ControlWhen you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.
After disembarking, if your flight originated in a non-Schengen area country, you will have to through Passport Control.
Once you are in the baggage reclaim hall, if you checked in luggage at the airport you left from, go to the baggage reclaim carousel assigned to your flight. The airport has two baggage reclaim carousels.
In the case of lost or damaged luggage please go to your airline or handling agent's desk in the airport.
The airport's customs service is located in the baggage reclaim hall.
If you are coming from a country outside the EU, you will have to assess whether you must declare the goods in your luggage and go through the airport's customs control: food, high-value electronic equipment, amounts greater than €10,000, etc. are some of the products you must declare. If in doubt, ask at Customs.