Our handling agents

Our
handling agents

The goods terminal handling agents who provide services to airlines operating at Zaragoza Airport are committed to excellence and continuous improvement in providing their services.

As a result of this commitment, they have adopted common indicators and targets, and a monthly measuring process that enables them to publish the following quarterly service indicators:

Service indicators first quarter 2021

Key indicators

  • Imported goods handled by agents or customs services
    • No. of shipments included in the sample
    • Target
    • % of shipments that meet the target (*)
  • % of general cargo shipments in WB COMBI AIRCRAFTS, with RCF < ATA + 6 hours
    • No. of shipments included in the sample 9,734
    • Target 95%
    • % of shipments that meet the target (*) 98.74%
* Measurements conducted on 9,734 import shipments in the first quarter of 2021, from all handling agents.