Santiago-Rosalía de Castro
VAT receipts stampAll foreigners or Spanish citizens not residing in Spain or in a European Union country who are travelling to a third country are entitled to a Value Added Tax (VAT) refund on their purchases in Spain.
DIVA. Electronic receipt stamping
Requirements for requesting a VAT refund
In Spain, the entire VAT refund process for travellers is digital, through using he DIVA system:
Using the DIVA screens
No physical document is issued with the validation result. You can check the status of the process using the CSV (secure verification code) number on the form by accessing: https://www.agenciatributaria.gob.es/AEAT.sede/tramitacion/ZZ05.shtml
Invoice stamping office
If you cannot validate the tax-free DIVA form on the screens, you must show the documentation and goods to the officers at the receipt stamping office. This can be done in the arrivals lobby.