All the services available in the airport
Check-in desks are located on the first floor in Terminal and on the ground floor in Terminal 2.
You can see which check-in desk is assigned to your flight on the information screens.
You should arrive at the airport with enough time to avoid unexpected problems. The normal rule is 2 hours before the flight is scheduled to depart.
Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are travelling with carry-on luggage only.
Remember to print off all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.
With mobile online check-in, you can check in and receive your boarding pass on your mobile device by email, SMS or mobile applications.
The airport security checkpoints are equipped with a reader that automatically detects the data codes sent by the airline to the mobile.
Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.
Passengers will be asked for their boarding pass before they go through the security checkpoint.
To ensure items and small articles in particular pass through the scan, passengers must place them in the special trays put at their disposal.
If the destination of your flight is a non-Schengen country, you must go through document control.
The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Check with your airline.
After going through the security checkpoint, look for your boarding gate on the airport screens. While you wait, there is a wide range of cafeterias and restaurants, several great Duty Free shops with interesting special offers, and different shops offering fashion and accessories, news and books, among other items.
At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.