All the services available in the airport
Airport arrivals, passports and immigration
The arrivals area is on the ground floor of the terminal.
When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.
Once you have disembarked, if your flight comes rom a non-Schengen country, you must go through Passport Control. For more information on the requirements for entering into Spain, see the website of the Ministry of Foreign Affairs, European Union and Cooperation.
Once you are in the baggage reclaim hall, if you checked in luggage at the airport you left from, go to the baggage reclaim carousel assigned to your flight. The airport has three baggage reclaim carousels.
In the case of lost or damaged luggage please go to your airline or handling agent's desk in the airport.
The airport's customs service is located in the baggage reclaim hall.
If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of goods that must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.
If you would like to eat or drink something, the airport offers a cafeteria in the arrivals hall.
Do you need to hire a car? Go to the car hire desks in the arrivals lobby..
If you need cash, you can use the 4B and Euro 6000 ATM machines in the airport’s general hall.