VAT refund

Offices and electronic visa machines for requesting tax refunds for non-EU residents on their purchases in Spain.

VAT receipts stamp offices. Civil Guard

To request Value Added Tax (VAT) refund , the purchase value for each establishment must be over €90.15.

Before checking in your luggage, you must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office. Outside office hours, the refund will be made in Hall 1 (T1) or Hall 11 (T4).

Information brochure (pdf, 1.41 MB)

Terminal T4. Floor 2. Departures

Opening hours: 07:00 to 22:00.

Terminal T4 Satellite. Floor 2. Boarding area

Opening hours: 24 hours.

Terminal T1. Floor 1. Check-in and boarding area

Opening hours: 07:00 to 22:00.

DIVA. Electronic receipt sealing

The new DIVA system, which is compatible with the traditional manual stamping of purchase invoices, is an electronic procedure that businesses can choose to implement voluntarily.

With this system, the traveller must request an online form (DIVA form) in stores, which they can validate electronically at the stamping points available in the airport for the purposes of receiving tax reimbursements. Then they can request the return from the store where they made the purchase, or from the tax-free management entities in the boarding areas.

DIVA information brochure (pdf, 417.0 kB)