VAT refund

Offices and electronic visa machines for requesting tax refunds for non-EU residents on their purchases in Spain.

Vat refund
VAT receipts stamp offices. Civil Guard

Before checking in your luggage, you must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office. Outside office hours, the refund will be made in Hall 1 (T1) or Hall 11 (T4). 

Information brochure (pdf, 899.14 kB)

    • Opening hours: 07:00 to 22:00.
    • Opening hours: 24 hours.
    • Opening hours: 07:00 to 22:00.
    DIVA. Electronic receipt sealing

    The new DIVA system, which is compatible with the traditional manual stamping of purchase invoices, is an electronic procedure that businesses can choose to implement voluntarily. This condition will be mandatory as of 1 January 2019.

    With this system, the traveller must request an online form (DIVA form) in stores, which they can validate electronically at the stamping points available in the airport for the purposes of receiving tax reimbursements. Then they can request the return from the store where they made the purchase, or from the tax-free management entities in the boarding areas.

    DIVA information brochure (pdf, 899.14 kB)

      Exact Change

      Cash Be Free, La Caixa, El Corte Inglés, Innova Taxfree and Premier Tax Free bills refund.

      • Opening hours: 07:00 to 23:00
      Global Blue

      Global Blue bills refund.

      • Opening hours: 07:00 to 23:30
      • Opening hours: 07:00am to 11:30pm
      Global Exchange

      El Corte Inglés, Innova Taxfree, La Caixa, Premier Tax Free y Tax Free Worldwide bills refund.

      • Opening hours: 24 hours
      • Opening hours: 07:00am to 10:00pm