VAT refund
Offices and electronic visa machines for requesting tax refunds for non-EU residents on their purchases in Spain.
To request Value Added Tax (VAT) refund , the purchase value for each establishment must be over €90.15.
Before checking in your luggage, you must present the goods purchased and the "tax free" invoices for these to be stamped at the airport's duty reduction office. Outside office hours, the refund will be made in Hall 1 (T1) or Hall 11 (T4).
Information brochure (pdf, 1.41 MB)
- Opening hours: 07:00 to 22:00.
- Opening hours: 24 hours.
- Opening hours: 07:00 to 22:00.
The new DIVA system, which is compatible with the traditional manual stamping of purchase invoices, is an electronic procedure that businesses can choose to implement voluntarily.
With this system, the traveller must request an online form (DIVA form) in stores, which they can validate electronically at the stamping points available in the airport for the purposes of receiving tax reimbursements. Then they can request the return from the store where they made the purchase, or from the tax-free management entities in the boarding areas.
DIVA information brochure (pdf, 417.0 kB)
Cash Be Free, La Caixa, El Corte Inglés, Innova Taxfree and Premier Tax Free bills refund.
- Telephone: 913 057 077
- Web: http://www.exactchange.es New Window
- Opening hours: 07:00 to 23:00
Global Blue bills refund.
- Central offices telephone number: 917 294 380
- Central offices fax number: 917 291 299
- Satellite fax: 913 338 623
- T1 Fax: 913 245 144
- T1 telephone: 913 245 145
- Satellite phone: 917 438 761
- E/mail: taxfree.es@globalblue.com
- Web: http://www.globalblue.com New Window
- Opening hours: 07:00 to 23:30
- Opening hours: 07:00am to 12:00 midnight
El Corte Inglés, Innova Taxfree, La Caixa, Premier Tax Free y Tax Free Worldwide bills refund.
- Customer assistance: 900 855 550 / 913 055 167
- Web: http://www.grupoglobalexchange.com New Window
- Opening hours: 24 hours
- Opening hours: 07:00 to 03:00
Road access
With the help of
Airport maps