Security personnel

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Security Forces for passenger safety and security.

Police
National Police

Emergency passports: In addition to showing the required documentation in each case, you will have to show the flight ticket in your name. Telephone: 91 301 09 11.

Immigration: Any request for information on passengers subject to immigration control will be requested by telephone, any day of the week, from 8:30 to 21:30 on telephone 91 301 09 20 and from 21:30 to 8:30 on telephone 91 301 09 15.

  • Telephone: 913 010 900
  • Police reports made by telephone: 902 102 112
  • Fax: 913 010 921
  • Police reports and public assistance: 913 010 917 (24 horas)
  • Web: http://www.policia.es New Window
Local Police
  • Telephone: 917 438 719
Civil Guard
Civil Guard

Formal complaints.

  • Telephone: 913 054 370
  • Opening hours: 24 hours
Weapons Inspection
Weapons Inspection

The T4 office (floor 0) opens from 7.00 am to 10.00 pm (every day). The T1 office, from 07.00 am to 2.30 pm (Monday to Friday on non-public holidays).

Outside of these opening times, from 10.00 pm to 7.00 am, arms deliveries may be carried out or boarding authorisations issued at the Customer Service Office located on the second floor of terminal T4, once past the security checkpoints.

Guía de transporte de armas (pdf, 152.72 kB)

  • Police reports and public assistance: 917 466 549
  • T1 telephone: 913 936 294
  • T4 telephone: 917 466 410