Luggage

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Services to resolve incidents with checked baggage, left luggage and other services.

Lost luggage
American Airlines
  • Lost luggage: Fax number: 917 438 714
  • Lost property office telephone number: 00 34 800 24 56 78 90
Delta Airlines
  • Lost property office telephone number: 902 190 947
Groundforce

Groundforce is responsible for baggage incidents for the following airlines: 

Assisted care companies
Terminal T1 Terminal T2
Aeroflot Air Europa
Aerolíneas Argentinas Air France
Aeromexico Alitalia
Air Arabia KLM
Air Europa  LOT
Beijing Capital Airlines  Lufthansa
Blue Air  Swiss
Conviasa  
Etihad Airways  
Korean Air  
Saudia  
  • Telephone: 913 243 746 / 913 243 453
Iberia

Iberia is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T4 Terminal T1 Terminal T2
Air Algerie Aer Lingus Everjets
Air Berlin Air China Privilege Style
Air Nostrum Cubana de Aviación Sata International
Avianca Egypt Air  
Boliviana de Aviación Ethiopian Airlines  
British Airways Monarch  
Bulgaria Air Privilege Style  
Ceiba Intercontinental Turkish Airways  
China Eastern Wamos Air  
City Flyer Express    
CSA Czech Airlines    
El Al-Israel Airlines    
Evelop    
Finnair    
Iberia Express    
LATAM Airlines    
Luxair    
Meridiana    
Qatar Airways    
Royal Air Maroc    
Royal Jordanian Airlines    
Tarom    
Ukraine International    

 

  • Telephone: 901 111 342
  • Airport telephone: 913 054 598
Ryanair
  • Lost property office telephone number: 913 056 103
  • Opening hours: 8:00 to 0:00
United Airlines
  • Telephone: 900 961 266
Vueling
WFS

WFS is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T1 Terminal T2 Terminal T4
Air Canada Aegean Cathay Pacific
Air India Brussels Airlines Emirates
Air Moldova Norwegian Air  
Pegasus Air TAP Air Portugal
Plus Ultra Transavia  
Tunisair    
Wizzair    

 

  • T1 telephone: 913 243 678
  • T2 telephone: 913 243 678
  • T4 telephone: 917 466 138 / 917 466 535
Left Luggage Office
Left Luggage Office
Prices
normal luggage
PERIOD Fares
0-2 hours €6 / piece of luggage
224 hours €10 / piece of luggage
+ 24 additional hours €10 / piece of luggage
+ 7 days €50 / week*
+ 14 days €30 / week*
 
Special baggage prices*
PERIOD Fares
0-2 hours €9 / piece of luggage
From day 1 to 7, inclusive €15 / piece of luggage every 24-hour period
From day 8 to 14, inclusive €10.50 / piece of luggage every 24-hour period
After 15 days €6.50 / piece of luggage every 24-hour period

The left-luggage office in Terminal T1 serves Terminals T1, T2 and T3.

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Special baggage: pieces of luggage exceeding 210 cm (width+length+height)

* Reduced rate valid for storage periods of 7 or 14 days.

  • Opening hours: 24 hours
Baggage wrapping machine
SecureBag

The airport has plastic-wrapping machines located in the departure area of T1, T2 and T4. To use this service, hand over your suitcase to the employee. If you would like to leave the wheels and handle free, please ask the employee.

Bags for liquids
Bags for liquids

Points-of-sale of the zip-top plastic bags for holding liquids carried in hand luggage and passing through customs

    Trolleys
    Trolleys

    Available outside departures floor in all the terminals, in the baggage reclaim halls and in the different boarding areas.You can consult their location on the airport maps