Luggage

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Services to resolve incidents with checked baggage, left luggage and other services.

Lost luggage
American Airlines
  • Lost luggage: Fax number: 917 438 714
  • Lost property office telephone number: 00 34 800 24 56 78 90
Delta Airlines
  • Lost property office telephone number: 902 190 947
Groundforce

Groundforce is responsible for baggage incidents for the following airlines: 

Assisted care companies
Terminal T1 Terminal T2
Aeroflot Air Europa
Aerolíneas Argentinas Air France
Aeromexico KLM
Air Arabia LOT
Air Europa Lufthansa
Beijing Capital Airlines Swiss
Blue Air Volotea
Cobalt  
Ethiopian Airlines  
Etihad Airways  
Korean Air  
Saudia  

 

  • Telephone: 913 243 453
Iberia

Iberia is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T4 Terminal T1 Terminal T2
Air Algerie Aer Lingus Privilege Style
Air Nostrum Air China  
Avianca China Easter  
Boliviana de Aviación Cubana de Aviación  
British Airways Egypt Air  
Bulgaria Air Enter Air  
Ceiba Intercontinental Icelandair  
CSA Czech Airlines Privilege Style  
El Al-Israel Airlines Tarom  
Evelop Turkish Airways  
Finnair Wamos Air  
Iberia Express    
LATAM Airlines    
Luxair    
Qatar Airways    
Royal Air Maroc    
Royal Jordanian Airlines    
Ukraine International    

 

  • Telephone: 901 111 342
  • Airport telephone: 913 054 598
Ryanair
  • Lost property office telephone number: 913 056 103
  • Opening hours: 8:00 to 0:00
United Airlines
  • Telephone: 900 961 266
WFS

WFS is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T1 Terminal T2 Terminal T4
Air Canada Aegean Cathay Pacific
Air India Alitalia Emirates
Air Moldova Brussels Airlines  
Eurowings Norwegian Air  
Pegasus Air TAP Air Portugal  
Plus Ultra Transavia  
Tunisair    
Wizzair    

 

  • T1 telephone: 913 243 678
  • T2 telephone: 913 243 678
  • T4 telephone: 917 466 138
Left Luggage Office
Left Luggage Office
Prices normal luggage
 
 
PERIOD Fares
0-2 hours €6 / piece of luggage
224 hours €10 / piece of luggage
+ 24 additional hours €10 / piece of luggage
+ 7 days €50 / week*
+ 14 days €30 / week*
 
Special baggage prices*
 
 
PERIOD Fares
0-2 hours €9 / piece of luggage
From day 1 to 7, inclusive €15 / piece of luggage every 24-hour period
From day 8 to 14, inclusive €10.50 / piece of luggage every 24-hour period
After 15 days €6.50 / piece of luggage every 24-hour period

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Special baggage: pieces of luggage exceeding 210 cm (width+length+height)

* Reduced rate valid for storage periods of 7 or 14 days.

 

  • Opening hours: 24 hours
  • Opening hours: 5:00 to 22:00
Baggage wrapping machine

The airport has plastic-wrapping machines located in the departure area of T1, T2 and T4. To use this service, hand over your suitcase to the employee. If you would like to leave the wheels and handle free, please ask the employee.

    Bags for liquids
    Bags for liquids

    Points-of-sale of the zip-top plastic bags for holding liquids carried in hand luggage and passing through customs

      Trolleys
      Trolleys

      Available outside departures floor in all the terminals, in the baggage reclaim halls and in the different boarding areas.You can consult their location on the airport maps

        Luggage Carrier Service
        Get Bag Service

        Service available in all airport terminals. No need to take your luggage with you. Each suitcase is safely sealed, entered into the company tracking system and insured for €1,500.

        • Opening hours: From Thursday to Monday: 07:00 to 15:00