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Room reserved for Non-Schengen flights. Access is only granted to passengers with a Terminal T1 boarding pass. Located on the second floor of this terminal, in the boarding area. Open 24 hours a day.

Online access sale to VIP lounges has been suspended. Still, if the lounge capacity allows it, you can purchase with bank card the access at the reception.

We apologise for the inconvenience. We appreciate your interest and the use of our services.

Useful information
Place:

Terminal T1. Floor 2. Boarding area

Opening hours:

24 hours.

Surface area:

1,750 m2

Contact:
  • 24-hour telephone service: 913 245 112
E-mail:
mad.comercial.cibeles@aena.es
Access conditions
  • Holders of airline business class tickets and club cards associated.
  • Payment at the desk with debit or credit cards.
  • Pre-payment on the Aena website.
  • The maximum time of programmed stay shall be four (4) hours immediately before of the programmed time of departure of the flight contained in the boarding pass. In case of delays in the departure of lights, this term shall be extended for the duration of the corresponding delay.

Terms of use of the VIP lounges (pdf, 367.61 kB)

Services
  • Reception, passenger services and flight information.
  • Catering.
  • Press and books.
  • Free Wi-fi. Discover how the Wi-Fi service works
  • Computer equipment.
  • Relaxation area.
  • Showers.
  • Left luggage office.
  • Terrace.
  • Kids' play area.
  • Other services.
Tariffs
  • Adults (aged 11 and over): €35
  • Children (aged 6-10): €16.80
  • Children (aged 0-5): free.

Price include VAT.