Airport arrivals

The airlines are distributed by terminals in Adolfo Suárez, Madrid-Barajas Airport.

What terminal does your flight arrive at?

When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.

The arrivals lobbies are at the following locations:

Immigration and passports

After disembarking, if your flight was from a country outside the Schengen area, you must go through Passport Control.

You can find more information on the requirements for entry to Spain online at  Ministry of Foreign Affairs and Cooperation New Window

Adolfo Suárez Madrid-Barajas Airport has a police-supervised Automatic Border Control (ABC) system that automatically identifies and verifies documents to give passengers fast-track passage through Passport Control. In order to be able to use this system, passengers must be citizens of the European Union, Iceland, Norway or Switzerland, be over 18 years old and have an electronic passport or electronic ID card (DNI-e).

Baggage Reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall assigned to your flight. Once you are in the relevant hall, if you checked in luggage at your departure airport, look at the screens to see which baggage carousel has been assigned to your flight .

  • Terminal T1: please go to baggage reclaim hall 1 (non-Schengen) or baggage reclaim hall 2 (domestic flights and Schengen) on floor P0 of Terminal T1.
  • Terminal T2: please go to baggage reclaim hall 6 (domestic flights and Schengen) on floor P0 of Terminal T2.
  • Terminal T4 and Satellite Terminal T4: please go to baggage reclaim hall 10 (domestic flights and Schengen) or baggage reclaim hall 11 (non-Schengen) on floor P0 of Terminal T4.

If luggage is lost or damaged, please go to the desk located in your airline or handling agent


Located in lounge 1 of Terminal T1 (floor P0) and lounge 11 of Terminal T4 (floor P0).

If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.

For further information, visit the European Commission website New Window

Shops and restaurants at arrivals

If you would like to eat or drink, the airport's arrivals areas has several different cafeterias and restaurants:

In the baggage reclaim area of Terminal T1 there is a Buy Bye, and in Terminal T4 there are two Arrivals Shop stores where you can buy food, perfumery and cosmetics, drinks, and other items.

Banking services

There are cash machines operated by different banks in the arrivals lobby of every terminal. In Terminals T1 and T4 there are currency exchange offices.

ATMs, banks offices and currency exchange offices

Car hire

Do you need to hire a car? Go to the car hire company desks in the Terminal T1 arrivals lobby ( opposite lounge 2) and basement floor P-1 of Terminal T4.

Rent a car desks