Booking form for educational visits 2024-2025

2024-2025 Booking form for Girona-Costa Brava Airport

Fill in one form per group. For example, if you wish to attend with two groups, 1st Primary "A" and 1st Primary "B", you must fill in a form for each group.

Request a visit:

Course*

Itinerary*

Consult the itineraries here

Leave us your details:

Centre name*

Speciality

Group*

Centre code

No. of students*

Maximum 30 per visit

No. of teachers*

Maximum 10 persons

Mail*

Contact telephone number*

Select the date:

Month*

Daytime*

Observations

0/900

I am aware of and accept the terms and conditions of service and the privacy policy below:

Your query will be registered on your filling in this form and accepting the terms and conditions of service. We inform you that Aena SME S.A., as the party responsible for the file, will process the data for the purpose of managing the consultation. You may exercise your rights of access, rectification, deletion, opposition, portability and limitation of processing by sending an email to the ocpd@aena.es email address, as well as through the Procedures and Complaints Portal (https://tramitesyreclamaciones.aena.es). If you have any queries, please contact our Data Protection Officer at the following email address: dpd@aena.es. You may also, at any time, lodge a complaint with the Spanish Data Protection Agency (https://www.aepd.es)

GUIDED TOURS: Applicable Regulations:
For operational reasons, guided tours will take place from Monday to Friday between 10:30 a.m. and 12:30 p.m. local time. PUNCTUALITY is requested, as the visit involves a whole operational and security system which includes several groups. The maximum number of participants per visit is 30.

The visit will be free of charge and at the airport's expense.

For security reasons, there are areas where it is forbidden to take photographs and/or record images with any device (security checkpoints, airside). If in doubt, please check with the tour guide.

The monitors will be responsible for the good behaviour and control of the attendees, the airport's responsibility being limited to establishing the appropriate airport security measures and ensuring their compliance.

In the case of school visits, the visiting students must be pupils of the approved school and therefore covered by the school insurance. Before the visit, it is very important that the teachers explain to the students the importance of behaving correctly during the tour in order to interfere as little as possible with the work of the different airport workers. Please do not carry backpacks, bags or any type of container with liquids (water bottles, etc.) during the visit due to security regulations in restricted areas.

All teachers, accompanying persons and/or assistants must carry their ID card for proper identification -This requirement does not apply to minors who do not
have any supporting certifying documents.

The Airport reserves the right to cancel the visit for unforeseen reasons, without this giving rise to any claim on the part of the entity requesting the visit.

The meeting point for the visit will be at the entrance to the Terminal in the Departures area, where the check-in desks are located.

Buses will park in the bus park on platforms 13 to 24.

Itineraries

Single Itinerary

Visits start at 10:30 and last 1.5-2 hours. The Passenger, User and Customer Service Expert on duty will act as a guide throughout the visit and will explain the functioning, structure and introduce the different interventions of the professionals who work at the airport.

The tour route will include airside (controlled access area) and landside (restricted terminal access area and public areas). This route can be modified and adapted to the operational, meteorological and security needs of the airport, as well as to the type of visitor.

The visit will follow the route for a departing and arriving passenger from the check-in point to boarding gate number 15, accessing the airside from here to re-enter the Terminal building through the Arrivals Hall (Bravo Gate by default), as long as operations and weather conditions allow.

CHECK-IN
In the check-in area, the Passenger, User and Customer Service Expert will seat the schoolchildren in front of the desk to be used (usually desks 1 to 4). The following points will be included:

Welcome and presentation of the visit.
Airport basics.
Arrival at the airport (Departures area, Ground floor).
Flight information (SIPA monitors).
Check-in counter: check-in simulation.
Service for people with reduced mobility.
Public area services / Signposting / PRM service.

FILTERS
The restricted boarding area will be accessed through the general security checkpoints by default, dealing with prohibited items, liquids regulations, etc. The boarding area can be accessed through the crew checkpoint, depending on the real-time situation.

DEPARTURES LOUNGE
The following points will be visited:

Waiting and leisure area and commercial offer (boarding area, shops, Internet, restaurants, press, terraces, etc.).
Boarding (documentation control process, etc.).

Movements on the apron and aircraft assistance (apron handling, fuel supply, marshaller vehicles, ambulift, etc.), aircraft taxiing and take-off and the Control Tower (TWR) can be viewed from here.

APRON
Airside is accessed through boarding gate number 15, arriving at stands 14/15 by zebra crossing and pedestrian road marked in Attachment 1 (Route 1), where different groups will approach depending on availability (Fire Fighting Service (FFS), Area of Movement Operation Technician (marshaller), Wildlife Control Technician).

For safety reasons, pupils will be accompanied by adults (teachers, tutors or monitors) during the whole route on the airside, and it is very important that the number of accompanying adults is in line with the number of pupils in order to keep them under control by groups at all times. Pedestrian areas (greenways, railings, pedestrian crossings, chain crossings) shall be used at all times.

When requested by the school, the Passenger, User and Customer Service Expert will be able to take photographs on the airside with their device, exclusively in the area of stands 14/15. Visitors are not allowed to take photographs.

BAGGAGE RECLAIM
This phase will follow the path of an arriving passenger according to the route marked on the map in Attachment 1 (Route 2) in reverse from stands 14/15 to the Bravo Arrivals Hall, the hall entered by default. In the Hall we will see:

Baggage system (Carousels).
Documentation control, depending on the origin of the passenger.
Baggage reclaim belts and arrival flight information monitors.

END OF VISIT
The visit ends by entering the arrivals lobby. The following points are addressed in this last phase:

Transport (taxi, bus, private vehicles, car rental).
Collect waistcoats and accreditation.
Hand over school material adapted to the educational cycle. If it is in digital format, it will be delivered by the Airport Services Department via email.
Farewell to the visitors.