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When you fill in this form, accepting the conditions of service, your request for “assistance for persons with reduced mobility” will be registered. You are informed that AENA SME S.A., as the party responsible for the file, will process your data in order to manage the service you are requesting for assistance for persons with reduced mobility, as well as for conducting a satisfaction survey to improve the service. Your data will be stored during the time in which the service is provided.

You may exercise your rights of access, rectification, deletion, opposition, portability and limitation of the processing, by emailing, or contacting us via the Online Services Portal (

If you have any doubts, please contact our Data Protection Officer at the following email address: You can also file a claim with the Spanish Agency for Data Protection at any time.