Airport arrivals

The arrivals areas are on the ground floor and basement floor of the terminal.

When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.

Immigration and passports

After disembarking, if your flight was from a country outside the Schengen area, you must go through Passport Control.

You can find more information on the requirements for entry to Spain online at Ministry of Foreign Affairs, European Union and Cooperation New Window

Baggage reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall. In this hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight .

The airport has two baggage reclaim halls with 14 carousels.

If luggage is lost or damaged, please go to the desk located in your airline or handling agent.


If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.

For further information, visit the European Commission website New Window

Shops and restaurants

If you would like something to drink or a bite to eat, the airport offers a cafeteria:

If you need to do some shopping or buy a gift, there is a multi-shop and a food shop in the check-in area:

Banking services

In the arrivals hall on floor P0 there is a bank and three cash machines for different banks:

ATMs and bank branches

Car hire

Do you need to hire a car? Go to the car hire company desks in the arrivals halls on floors -1 and 0.

Rent a car desks