Airport arrivals

The arrivals area is on the ground floor of the terminal.

When you disembark from the plane, please follow the signs to Passport Control if necessary, and to the baggage reclaim hall and Customs.

Passports and inmigration

If your flight is from a country outside the Schengen area you must go through Passport Control. .

You can find more information on the requirements for entry to Spain online at Ministry of Foreign Affairs, European Union and Cooperation New Window.

Baggage reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall assigned to your flight. Once you reach the baggage reclaim hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has eight baggage reclaim carousels.

In the case of lost or damaged luggage please go to your airline or handling agent's desk in the airport.


If you are arriving from a country outside the European Union you must decide whether you need to declare any goods in your luggage, and go through the airport Customs (phone number: 954 449 131) in the non-EU baggage reclaim hall.

Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.


If you would like something to eat or drink, the airport offers a a cafeteria at the arrivals zone.

Banking services

If you need cash, you can use the 4B cash machine in the departures hall on the first floor.

Car rental

Do you need to hire a car? Go to the car hire desks in the arrivals lobby.