Arrivals

Share:

Airport arrivals

The arrivals area is on the ground floor of the terminal. Passengers from flights originating in the EU and outside the EU reach the lobby through different halls.

When you leave the plane, please follow the signs to Passport Control, the baggage reclaim hall and Customs.

Immigration and passports

After disembarking, if your flight was from a country outside the Schengen area, you must go through Passport Control.

You can find more information on the requirements for entry to Spain online at Ministry of Foreign Affairs and Cooperation New Window.

Baggage reclaim

After leaving the plane, please follow the signs to the baggage reclaim hall. In this hall, if you checked in luggage at the airport you left from, look at the screens to see which baggage reclaim carousel has been assigned to your flight. The airport has two baggage reclaim halls, one for EU flights and one for non-EU.

If luggage is lost or damaged, please go to the desk of your airline or handling agent.

Customs

Airport Customs are located at baggage reclaim hall B, in arrivals level (telephone: 981 547 651 / 2).

If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.

Shops and restaurants

If you would like to eat or drink something, the airport offers a cafeteria in the arrivals hall. Also, if you want to buy anything, there is a multi-shop in the public space of the departures floor.

Banking services

If you need to take out money, there are cash machines in the in the arrivals lobby.

Car hire

Do you need to hire a car? Go to the car hire desks in the arrivals lobby.