The arrivals area is on the ground floor of the terminal.
When you disembark from the plane, please follow the signs to the baggage reclaim hall.
Once you are in the baggage reclaim hall, if you checked in luggage at the airport you left from, go to the baggage reclaim carousel assigned to your flight. The airport has two baggage reclaim carousels and one more for special baggage.
If your luggage is lost or damaged, please go to the desk of your airline.
After disembarking, if your flight was from a country outside the Schengen area, you must go through Passport Control. You can find more information on the requirements for entry to Spain online at Ministry of Foreign Affairs and Cooperation New Window.
The Airport Customs is located at the baggage reclaim hall.
If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared and go through airport Customs. Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.
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