As for 9 October, a state of emergency has been declared in Madrid and the municipalities of Alcobendas, Alcorcón, Fuenlabrada, Getafe, Leganés, Móstoles, Parla and Torrejón de Ardoz. The entry and exit of these municipalities is restricted to those adequately justified: attendance at health centers, fulfillment of work obligations, attendance at educational centers, return to the place of residence, etc. The movement of people in transit is not subject to restrictions. More information in the Official State Gazette.

Aena, the world’s leading airport operator by number of passengers, manages 46 airports and two heliports in Spain, including Adolfo Suárez Madrid-Barajas, Josep Tarradellas Barcelona-El Prat, Palma de Mallorca, Málaga-Costa del Sol, Alicante-Elche, Gran Canaria and Tenerife Sur airports. Check the status of your airport. Some terminals are not operational.

The Ministry of Economic Affairs and Digital Transformation has launched the Radar COVID app. The application allows you to report a positive PCR test and receive Covid-19 risk contact alerts. All in an anonymous, secure, confidential and voluntary way since it does not use your personal data or location.

Protect yourself and your loved ones by downloading the application for free in App Store (iOS/iPhone) and Google Play (Android)

  • Aena has a free assistance service for passengers with reduced mobility at all the airports in its network. You can ask for this service through your airline, on the Aena website or by calling the Aena information helpline (+34) 91 321 10 00.
  • To make sure that the service can be provided, we recommend that you ask for assistance at least 48 hours before the departure of your flight. Remember that you should always report your needs to your airline to ensure your seat on the plane.
  • Due to the safety measures taken at airports to protect service staff and passengers, assistance may be delayed. Whenever possible, it is advisable to arrive at the airport earlier than indicated in the service conditions.
  • Using a facemask is compulsory at the airport and you must wear one in order to use the service. It will not be compulsory for people where its use is inadvisable on reasonable health grounds.
  • We recommend you frequently use the hand sanitiser available throughout the airport.
  • Companions are forbidden inside the terminal except in special circumstances, such as when a passenger requires assistance (reduced mobility, hidden disabilities, etc.).
  • Whenever possible avoid using paper documents and replace them with electronic documents. If the assistance is recorded on paper instead of on an electronic device, the user will be asked for an email address to which proof of assistance can be sent instead of handing over the hardcopy. If no email address is available, a text will be sent to the mobile number provided.

These are the measures

These are the measures

Coronavirus: everything you need to know at your airport

Everything you need to know at your airport