The check-in desks are located at the following points:
You can see which check-in desk is assigned to your flight on the information screens.
You can look up your airline's terminal and check-in desks at the following link:
For more information on carry-on luggage and checked-in luggage, please see the following link:
You should arrive at the airport with enough time to avoid unexpected problems. The general rule is:
- Non-Schengen flights: 3 hours before the scheduled departure time.
- Domestic and Schengen flights: 2 hours before the scheduled departure time.
Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are only travelling with carry-on luggage.
Remember to print off all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.
With mobile online check-in, you can check in and receive your boarding pass on your mobile device via email, SMS or mobile applications.
The airport security checkpoints are equipped with a reader that automatically detects the data codes sent by the mobile carrier.
Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.
Before going through the security checkpoint, passengers will be asked for their boarding pass.
To help objects pass through the scanner, particularly in the case of small articles, you must use the special trays available to passengers.
If the destination of your flight is a non-Schengen country, you must go through document control.
The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Please ask your airline.
Boarding gates B, C and D are accessed through the security checkpoint located in the departures hall of Terminal T3.
The boarding gates are located at the following points:
After going through the security checkpoint, look for your boarding gate on the airport screens. While you wait, there is a wide range of cafeterias and restaurants, several Duty Free shops with interesting special offers, and different shops offering fashion and accessories, gifts, jewellery, press and books, among other items.
At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.
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