Airport arrivals

The arrivals area is on the ground floor of the terminal.

When you disembark from the plane, please follow the signs to Passport Control (if necessary) and to the baggage reclaim hall and Customs.

Immigration and passports

After disembarking, if your flight was from a country outside the Schengen area, you must go through Passport Control.You can find more information on the requirements for entry to Spain online at Ministry of Foreign Affairs, European Union and Cooperation New Window.

Baggage Reclaim

In the baggage reclaim hall, if you checked in luggage at your departure airport, look at the screens to see which baggage reclaim carousel has been assigned to your flight . The airport has five baggage reclaim belts.

In the case of lost or damaged luggage please go to your airline or handling agent's desk in the airport.


If coming from a country outside the European Union, you must decide whether you are carrying goods which need to be declared, and go through airport Customs. Some examples of products which must be declared are food, high-value electronics, cash over 10,000 euros, etc. If in doubt, the best option is to ask at Customs.

Banking services

If you need use an ATM, there are several in the arrivals hall and the check-in lobby.

Car hire

Do you need to hire a car? Go to the car hire desks.