VAT refund

All foreigners or Spanish citizens not residing in Spain or in a European Union country who are travelling to a third country are entitled to a Value Added Tax (VAT) refund on their purchases in Spain. To do this, after stamping Tax Free cheques at Customs, passengers must go to one of the banks where they can receive their VAT refund.

VAT Refund
Civil Guard Invoice stamping office

Civil Guard Office for stamping "Tax Free" invoices or receipts for purchases made in Spain.

If the purchase was made in an establishment using the DIVA system, a tax-free DIVA form will be issued. These forms can be digitally stamped using the machines located at the entrance to the tax-free offices.

Information brochure VAT refund (pdf, 1.41 MB)

DIVA Information brochure (pdf, 899.14 kB)

    • Opening hours: 24 hours
    • Opening hours: 7:00am to 10:00pm
    Global Blue

    Refund of invoices of Global Blue.

    • Opening hours: from 6:00am to 9:00pm
    • Telephone: 932 972 431
    • Opening hours: from 8:00am to 11:30pm
    • Telephone: 932 972 430
    • Opening hours: Sunday to Friday, from 08:00am to 04:00pm; Saturdays, from 07:00am to 07:00pm.
    • Telephone: 932 983 265
    Global Exchange

    Innova (including Corte Inglés and La Caixa) and Premier (including World Wide) receipt refunds. They also process Travel Tax Free.

    • Opening hours: 24 hours
    • Opening hours: 6:30am to 10:30pm
    • Opening hours: 5:00am to 0:00am
    • Opening hours: 24 hours
    • Opening hours: 8:00am to 10:30pm
    • Opening hours: 24 hours
    • Opening hours: 7:45am to 11:00pm
    • Opening hours: 7:00am to 10:00pm