Josep Tarradellas Barcelona-El Prat Airport

Services to resolve incidents with checked baggage, left luggage and other services.

• Lost luggage
• Left Luggage Office
• Luggage Carrier Service
• Trolleys

• E/mail: bcnlostandfound@globalia.com

• Terminal T1. Floor 1. Baggage claim hall
• Terminal T2 A. Floor 0. Baggage claim hall
• Terminal T2 B. Floor 0. Baggage claim hall

• Telephone: 901 111 342

• Terminal T1. Floor 1. Baggage claim hall
• Terminal T1. Floor 1. Barcelona-Madrid Corridor
• Terminal T2 A. Floor 0. Baggage claim hall
• Terminal T2 B. Floor 0. Baggage claim hall

There are itinerant agents in the baggage claim hall of terminal T2 C. For more information, contact the easyJet customer service office located in the T2 C check-in area.

• E/mail: bcn.lostluggage@menziesaviation.com

• Terminal T2 C. Floor 0. Check-in hall

• Telephone: 932 984 737
• E/mail: bcn.lostdy@menziesaviation.com

• Terminal T2 B. Floor 0. Baggage claim hall

• Terminal T2 A. Floor 0. Baggage claim hall
• Terminal T2 B. Floor 0. Baggage claim hall

• E/mail: BCN.Lostfoundsuper@swissport.com

• Terminal T1. Floor 1. Baggage claim hall
• Terminal T2 A. Floor 0. Baggage claim hall
• Terminal T2 B. Floor 0. Baggage claim hall

• Telephone: 902 486 648

• Terminal T1. Floor 1. Baggage claim hall

NOTICE: Due to the health crisis caused by covid-19, the left-luggage offices at both terminals are closed.

Luggage storage and management service located in the intermodal lobby of terminal T1 (floor P0), on the lowest level of the Plaza, and in the check-in lobby of terminal T2. The T1, open 24 hours, the T2, from 6.00 to 22.00 h. The prices are:

Normal luggage (suitcases or similar)

For a 2-hour period, €6/item of luggage; for each 24-hour period after the first 2 hours, €10/item of luggage.

Special 25% discount if leaving 4 to 10 pieces of luggage; 35% discount if leaving 11 to 15 pieces of luggage; and 50% discount if leaving 16 or more pieces of luggage.

Special luggage (surfboard, bicycle, etc.)

For a 2-hour period, €9/item of luggage; for each 24-hour period after the first 2 hours, €15/item of luggage.

From the 8th day the price will be €10.50/piece of luggage for each additional 24-hour period. From the 15th day the price will be €6.50/piece of luggage for each additional 24-hour period.

If the customer loses the reclaim ticket there will be a penalty charge of €10.

Luggage collection service with tour group operators:

• Collection of cases at the baggage carousels and transfer to the vehicle parked in authorised zones of the airport complex.
• Collection of cases from the customer’s vehicle parked in authorised zones of the airport complex and transfer to the check-in desk.

• Telephone: 662 165 738
• Fax: 932 984 373
• E/mail: transeaba@gmail.com
• Web: http://www.transeaba.com/ New Window

The trolleys are available in the car parks, in departures floor of the different terminals and in the baggage reclaim halls. You can consult their location on the airport maps.