Here are the services you can find at Valencia airports. Select a service type and choose the category for its location and details.
The check-in desks are located on the floor 1 of the terminal.
You can look up your airline's check-in desks on the information screens:
You are advised to arrive at the airport with enough time to avoid unexpected problems. The general rule is:
Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are travelling with carry-on luggage only.
Remember you need to print out all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.
With mobile online check-ins, you can check in and receive your boarding pass on your mobile device through emails, text messages or mobile apps. If you do not have to check in you can go straight to the security checkpoint.
Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.
Passengers will be asked for their boarding pass before they go through the security checkpoint.
To ensure items and small articles in particular pass through the scan, passengers must place them in the special trays put at their disposal.
The airport has a Fast Lane service which airlines can use for their preferential passengers and for all passengers who purchase access.
If the destination of your flight is a non-Schengen country, you must go through document control.
The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Check with your airline.
Please check the information screens to find your boarding gate. Please pay attention to these screens because Alicante-Elche airport does not make PA system announcements about boarding gates or their changes.
Valencia airport’s boarding area has a large shopping centre with duty-free shops as well as establishments selling food, newspapers and magazines, books, gifts and crafts products. Enjoy a varied and select range of cafés and restaurants and relax in our VIP lounge. The entire shopping area has a number of information screens on which you can check the boarding gate for your flight at any time.
At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.