Passengers who are ill or have special medical needs

Consult your doctor

Please consult your general practitioner or specialist about the suitability of flying and any precautions that should be taken in situations such as the following:

  • If you have had a recent operation; in particular, eye, abdominal or lung surgery.
  • If you are travelling with your legs in casts.
  • If you have suffered a heart attack, angina pectoris or have circulatory problems.
  • If you have lung disease or respiratory insufficiency.
  • If you have chronic sinusitis, a middle ear infection or otitis.
  • If you have nasal congestion due to an infection or respiratory allergy.

During the flight

On flights with a duration of more than three hours it is advisable to:

  • Follow certain food and drink guidelines.
  • Carry out some physical exercise during the flight.
  • Closely follow the advice of the aircraft’s crew.


  • Should you fall ill, the airline’s medical service will study whether you should fly or not and the conditions under which you can fly.
  • You may be transported on a stretcher or given one or more seats. Contact the airline regarding the conditions and fares applicable in each situation.
  • If you are transported on a stretcher, you must be accompanied by another person.