Alicante-Elche Airport services

All the services available in the airport

Departures area

DEPARTURES AREA

Check-in

The check-in desks are on floor P2 of the terminal.

You can look up your airline's terminal and check-in desks on the information screens.

You should arrive at the airport with enough time to avoid unexpected problems. The general rule is:

  • Non-Schengen flights: 3 hours before the scheduled departure time.
  • Domestic and Schengen flights: 2 hours before the scheduled departure time.

Most airlines allow passengers to check in online on their website prior to travelling to the airport. You will receive your boarding pass when checking in, allowing you to proceed directly to the security checkpoints if you are travelling with carry-on luggage only.

Remember to print off all your travel documents (e-ticket, boarding pass, etc.). Please note that some airlines charge a fee to reissue boarding passes at the airport.

With mobile online check-in, you can check in and receive your boarding pass on your mobile device via email, text message, or mobile apps. If you do not have to check in you can go straight to the security checkpoint.

DEPARTURES AREA

Automatic check-in machines

The airport has six machines for checking in and printing your boarding pass for the airline Iberia. They are located next to the check-in desks.

DEPARTURES AREA

Security checks

Passengers accessing boarding areas must pass through a metal-detector arch at a security checkpoint and their hand luggage and any other objects that they are carrying (coats, jackets, mobile phones, keys) must undergo an x-ray inspection.

Passengers will be asked for their boarding pass before they go through the security checkpoint.

To ensure items and small articles in particular pass through the scan, passengers must place them in the special trays put at their disposal.

The airport has a Fast Lane pass service which airlines can use for their first-class passengers and for all passengers who buy a pass.

DEPARTURES AREA

Passport Control

If the destination of your flight is a non-Schengen country, you must go through document control.

The basic travel document is a passport, although you can travel to some countries with a National ID card (DNI). Some countries also require a visa, vaccination certificate, passport valid for 6 months after the date of arrival, etc. Check with your airline.

DEPARTURES AREA

Boarding

Please check the information screens to find your boarding gate. Please pay attention to these screens because Alicante-Elche Airport does not make PA system announcements about boarding gates or changes made to existing gates.

The Alicante-Elche boarding area includes a large shopping area with duty free shops and well-known fashion, accessories, electronics, sports, gifts and toy brands. Enjoy a varied, carefully selected offer of cafés and restaurants and relax in our VIP lounge. The entire shopping area has a number of information screens on which you can check the boarding gate for your flight at any time.

At the boarding gate, you must show the airline personnel documentation to prove your identity. Please ask your airline about valid documentation to present to their personnel.