Request for assistance

Request the assistance service for persons with reduced mobility at least 48 hours in advance.

Remember that you should always communicate your needs to your airline or travel agency to ensure your place on the plane and assistance in the airport.

Aena also offers a telephone service that will assist you with your reduced mobility needs, from which you can request assistance from 7:00 am to 24:00 pm.

Telephone 902 404 704 / ( 34) 91 321 10 00.

Additionally, you can request assistance on this website or using the Aena mobile application.

People with hearing disabilities

request assistance