Frequently asked questions Interactive Map

In this section you can peruse, among other details, the information provided by the WebTrak system, how to interpret it, the technical requirements for accessing the system and who to contact for any queries or problems.
What information may be obtained in the Adolfo Suárez Madrid-Barajas airport WebTrak system?
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WebTrak provides information on aircraft operated only from Adolfo Suárez Madrid-Barajas airport, including the flight number, the type of plane, the altitude and the flight path followed.

Where does WebTrak information come from?
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The application processes the information from radar and flight plan data provided by the Torrejón air traffic control centre (ACC-Madrid) and from noise data from the Noise Monitoring Terminals (TMR) located in the surrounding towns. This information is displayed on maps of the area.

Is the information provided by WebTrak reliable?
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The information is completely reliable. The TMR's are checked yearly in an official laboratory, in compliance with the Law on Metrology and Technical Instruction ITC 2845/2007 dated 25 September. Furthermore, in compliance with the Law on Metrology, all of the TMR's have passed the tests necessary to have the Model Approved in Spain label.

Moreover, all the TMR's are checked daily using certified technical procedures that ensure the accuracy of the measurements. In addition, the graphic representation of the flight paths is checked twice a year by means of a “flight gauging” test run by the laboratory of flight paths and flight tests in the “Esteban Terradas” National Institute of Aerospace Technology (Ministry of Defence).

Is the information in “real time” or is there a delay set?
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For security reasons, the flight path information is displayed with a 30 minutes delay. Noise level information correlated with the aircraft that produced the noise may suffer a 24-hour delay.

What time period may be consulted in WebTrak?
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Historic data over a period of 60 days may be consulted.

What time period may be consulted in WebTrak?
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Green stands for take-offs and red for landings of aircraft operated at all times by Adolfo Suárez Madrid-Barajas airport.

What is the geographical scope of WebTrak?
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The aircraft operated by Adolfo Suárez Madrid-Barajas airport flying below 25,000 ft (7,620 m) and located in a rectangular area centred on the airport and with sides of 180 x 180 km will be shown.

What technical requirements does the user's computer need to access WebTrak?
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The computer on which WebTrak information is accessed must have the latest version of Adobe Flash Player installed. In addition, it must have at least the following characteristics:

  • Windows 98 or later.
  • 128 MB of RAM (256 MB recommended).
  • 500 MHz processor (1 GHz recommended).

I have a technical problem when accessing WebTrak or I wish to make a query on how this application works. Who can I contact?
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OFIMA
Adolfo Suárez Madrid-Barajas Airport.
Avda Hispanidad s/n / T-2, Control C
28042 Madrid
Teléfono: 913 936 710
Fax: 917 466 704
Email: OFIMA@aena.es

I wish to send a question or a comment regarding aircraft operations at Adolfo Suárez Madrid-Barajas airport and noise levels. Who can I contact?
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OFIMA
Adolfo Suárez Madrid-Barajas Airport.
Avda Hispanidad s/n / T-2, Control C
28042 Madrid
Telephone: 913 936 710
Fax: 917 466 704
Email: OFIMA@aena.es

I wish to send a complaint or a claim regarding aircraft operations at Adolfo Suárez Madrid-Barajas airport and noise levels. How do I do this?
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You can do this from the WebTrak application itself. You must click on the icon of the aircraft about which you wish to send the complaint. In the dropdown list that appears, you must click on the complaint button and fill in the complaints form that appears.

You may also lodge a general complaint by filling in the form provided for this purpose on the “Investigate” “How” tab.The complaint will be addressed to the OFIMA Office at Adolfo Suárez Madrid-Barajas airport.