At Aena we are convinced that transparency is a key factor when it comes to credibility, trust and reputation. It has an unquestionable value for the organisation and its stakeholders, and it helps stimulate and strengthen our Corporate Responsibility Policy. For this reason guaranteeing people's right to access public information is part of our corporate culture.
This commitment to transparency helps encourage dialogue, collaboration and accountability while also helping to continuously assess and reinforce our commitment to society. We also believe that this will to consolidate an informed, participative society helps us better meet our mission to be more efficient and grow as a responsible company.
Aena already has channels such as the Telematic Services Portal, through which the public can process administrative procedures, suggest improvements or notify us of any dissatisfaction with our services.
In compliance with Law 19/2013, on transparency, access to public information and good governance, in this section on corporate responsibility and transparency we will regularly publish updated information that is relevant to ensure the transparency of our activity: duties, organisational structure, economic and financial information, etc.
Consult our institutional and financial information, which is relevant to guarantee the transparency of our activity:
Institutional and organisational information
Economic, budgetary and statistical information
If you would like to request information from Aena according to Law 19/2013, of 9 December, on transparency, access to public information and good governance, please download the attached form and submit your request in person or by mail:
- In person: at the Registro General de Aena. C/ Peonías nº 2. 28042 Madrid. Please remember to bring your ID card or passport.
- By mail: sent your request with a photocopy of your ID card or passport to Gabinte de la Presidencia, C/Arturo Soria, 109, 28043 Madrid, clearly indicating on the envelope "Query Law 19/2013".