Help us improve

Aena values the opinions and contributions of its interest groups in the improvement of its services.

Claims and suggestions

Aena values the opinions and contributions of its interest groups as an effective way of identifying how it can continuously improve the services it offers.

Aena's Online Services Portal enables complaints and suggestions to be filed online, and this service can be used to suggest improvements or report any dissatisfaction relating to the activities and services of any kind provided by Aena.