Figures and data on social impact and compliance with principles for action.
Key indicators of Aena's CR
|Net turnover (in thousands of €) *||3.307||3.586||3.165||3.518|
|Number of operations (millions)||1.92||1.79||1.83||1.90|
|Number of passengers (millions)||194.2||187.4||195.9||207.4|
|Number of Aena employees **||13,574||11,440||7,220||7,204|
|Housing where sound insulation measures have been carried out***||17,958||18,725||19,219||19,639|
|Index of quality perceived by passengers and people accompanying them (points out of 5)||3.85||-||-||-|
|Index of quality perceived by airlines (score out of 5)||3.56||-||-||-|
|overall quality rating (marks out of 5) ****||-||3.73||3.79||3.89|
* Years 2012 y 2013: aggregated accounts of Aena EPE (nowadays ENAIRE) and Aena Aeropuertos. 2014 and 2015, Aena S.A accounts.
** Years 2012 y 2013: aggregated accounts of Aena EPE (nowadays ENAIRE) and Aena Aeropuertos. 2014 and 2015, number of Aena S.A. employees.
*** Annual figures are cumulative (including figures for previous years).
In 2013 *** Aena decided to replace the AeQual programme with the Airports Council International (ACI) ASQ programme, meaning that the study focuses only on passengers and uses a completely different methodology. This means that during the year in which the programme is introduced, no comparisons can be made with the results of the previous programme.
|Direct employment in the Spanish air transport sector||140.000|
|People with reduced mobility assisted||1,000,000|
|ISO 14001 certified airports||100%|