Aena SME, S.A. creates and updates the site identified under the domain name www.aena.es, so that the information it contains may be of public use.
Access to and browsing this website implies knowledge and unreserved acceptance of all the legal information and conditions for its use.
These general conditions have the purpose of regulating access to, browsing and use of this website, however, notwithstanding these, Aena SME, S.A. may establish specific conditions to regulate the use and/or contracting of specific services offered through the website. In the event of any discrepancy between that stipulated in the general conditions and the content of the specific conditions for a particular service, that established in the latter will prevail.
Aena SME, S.A. is registered in the Companies Register of Madrid under Volume 28806, Folio 211, Section 8, Page M-518648 (Tomo 28.806, Folio 211, Sección 8, Hoja M-518648).
This legal notice regulates the use of the Internet portal service www.aena.es which Aena S.M.E. S.A. makes available to Internet users.
Aena SME, S.A. has independent legal status, separate from that of the central government, full legal capacity and ability to act in fulfilment of its purposes, and has its own assets.
Aena SME, S.A. makes every effort to avoid any mistakes in the content that may appear on this website.
Aena SME, S.A. guarantees neither the exactness nor the updated status of the information that may be obtained on this website, which may be modified without notice.
Aena SME, S.A. assumes no responsibility arising from third-party use of the content of this site.
All the information contained (by way of example, without limitation, those concerning flight times, calls for tender, maps, employment offers, etc.) is of a purely informative nature. The information presented is not necessarily exhaustive, complete, correct nor updated. In the case of bids and legal texts, no guarantees are made that the reproduction is an exact copy of that adopted officially. Only texts published in the printed versions of the corresponding official bulletins or in the media are considered authentic.
The information provided by Aena SME, S.A. is general and involves no professional or legal advice.
Aena SME, S.A. will carry out its best efforts to ensure that the website suffers no interruptions, but cannot guarantee the absence of technological failures, nor the permanent availability of the Portal and of the services it contains and, therefore, shall not hold itself liable for any damages that may be incurred due to lack of availability or failures in access caused by disconnection, breakdowns, overloads or network shutdowns for which Aena SME, S.A. cannot be held responsible.
Aena SME, S.A. does not guarantee the absence of viruses or other elements that may alter your IT system. Aena SME, S.A. waives any responsibility for damages or loss of any kind due to viruses or harmful elements.
In general terms, access to the utilities in the website does not require prior subscription or user registration. Notwithstanding the above, access to some of the services that are provided through the website may require that a subscription form be filled out beforehand. For these purposes, the user guarantees the authenticity and veracity of all the information that is provided when filling out the subscription form/s. Users undertake and are responsible for maintaining all the information that is provided in such a way as to ensure that it reflects their true situation, at all times.
If, as a result of the registration, users are issued a password, they undertake to maintain the password secret and to use it and access such services with due diligence. Therefore, users are responsible for appropriately storing any identification details and/or passwords that are supplied to them by Aena SME, S.A. and for keeping them confidential. Furthermore, they undertake not to allow third parties to use them, either temporarily or permanently, nor to allow other persons access to them. The user will be responsible for the unlawful use of the services by any non-authorised third party who uses a password for said purposes due to the non-diligent use or loss of the password by the user.
Pursuant to the provisions of Constitutional Law 15/1999, of 13 December, on Personal Data Protection, you are hereby informed that the personal data you provide via the website at www.aena.es will be added to various files owned by Aena SME, S.A. for the purposes explained below:
As regards mobile payment, Aena offers you the option to access the services via your mobile telephone by downloading the app onto your device.
Whenever you use the mobile app on your device, we will collect information on the Wi-Fi access points or your latitude and longitude in order for this information to help us display your location and offer you our services. You are hereby informed of your option to allow or refuse access to your location while using the app by activating/deactivating the location services in the settings on your device.
As regards Mobile Payments, your are hereby informed that, unless you associate the payment made to your status as a “Customer Club” member, the only information that will be requested from you and stored in the files owned by Aena will be: the last four digits of your credit card, which will be processed for the sole purpose of allowing you to identify the card used for payment of the contracted service; your car's license plate, which will be used to establish the length of time you have used the parking services offered by Aena and for billing you for said services; and your DNI for identification purposes when paying for access to one of the VIP lounges managed by Aena via your mobile device.
In the event that you associate the payment made via our mobile app to your status as a “Customer Club” member, we will inform you that Aena will process the information collected to create a commercial profile on you as member of the “Customer Club”, segmentation of the customers who form part of the Club, the sending of personalised commercial offers and improvement of your experience as user of our mobile app.
Furthermore, if you contract any product requiring a payment and said payment is not made within the allotted time thereby failing to comply with legislation governing such matters, the information on you as a debtor may be added to files related to breach of financial obligations.
Furthermore, we hereby inform you that Aena may use the information provided to us by you via our website to conduct studies and statistical analyses.
Aena SME, S.A., as the data controller, will adopt the technical and organisational measures necessary in order to guarantee the security of the personal data you provide to us, preventing their loss or unauthorised alteration, manipulation or access.
You are also reminded that you may exercise your rights to access, rectification, cancellation and opposition, as well as revoke the consent granted, before Aena SME, S.A. by the means legally established, by contacting Aena's Central Data Protection Office - Oficina Central de Protección de Datos de Aena, C/ Arturo Soria no. 109, 28043 Madrid.
© Aena SME, S.A., 2014.
Aena SME, S.A. is the holder of the intellectual and industrial property rights of this website, as well as of its content.
The texts, designs, images, databases, logos, structure and other elements of this site are protected by intellectual property laws and international treaties. Any reproduction, transmission, adaptation, translation, modification, public communication, or any other use of the content, either whole or in part, of this website, carried out by any means or through any medium, electronic, mechanical or otherwise, is strictly prohibited, except with prior written authorisation from Aena SME, S.A. Any infringement of these rights may lead to due legal proceedings.
Users or owners of other websites who wish to create a hypertext link (hereinafter link) to the website should ensure and undertake to respect the rules set out by Aena SME, S.A. regarding internet links.
In any case, the inclusion of connections or links to the website by other websites does not imply that Aena SME, S.A. maintains any kind of relationship or association with the owner of the website in which the link, is established, or that Aena SME, S.A. promotes, endorses, guarantees or recommends the contents of the aforementioned portals or websites.
For its part, the Aena SME, S.A. website may contain links to other portals or websites not managed by Aena SME, S.A. Aena SME, S.A. accepts no responsibility for the information contained in these portals or websites that can be accessed through links or search bars on the web pages of Aena SME, S.A. The presence of links on the web pages of Aena SME, S.A. have a merely informative purpose.
Aena SME, S.A. reserves the right, at any time and without prior warning, to discretionally deny access to this website or any part thereof for any user.
The use of elements from this site implies acceptance of the legal warnings expressed herein and, more particularly, any disputes related to this site will be governed exclusively by Spanish law, the Spanish Courts and Tribunals being the only applicable authorities.
Aena SME, S.A. reserves the right to modify the conditions and warnings applicable to this website.
Air traffic information
The flight information contained in this website is the most up to date that is available. It is based on confirmed operational data and estimates provided to Aena SME, S.A. by the airline companies.
Aena SME, S.A. makes every effort to ensure its reliability and that it is immediately updated. However, if you want more information about a specific flight, please contact the airline company.
For information on the check-in times and the time you should arrive before the scheduled time of departure, we recommend that you contact the airline operating the flight.
If you are a passenger or accompanying a passenger and look at the website before going to the airport, take into account that flight information is updated in real time and can change during your journey. Please contact the airline company to confirm these details.
Bear in mind that all times are shown in local time.
Aena SME, S.A. does not accept responsibility for any damages that may be incurred, either directly or indirectly, as a result of use of the air traffic information on this website.
Contracting of Suppliers and Commercial Contracts
Through its website, Aena SME, S.A. provides the general public with information about any bidding currently under way and other contracting issues.
All the facts, documents and details contained therein are exclusively for information purposes. Only texts published in the Official State Gazette, Official Journal of the European Communities and other media outlets shall be regarded as authentic.
Aena SME, S.A. assumes no liability for any actions that private individuals may undertake on the basis of the information contained in these pages.
On its website, Aena SME, S.A. provides the possibility of being informed of and participating in employment announcements from Aena SME, S.A., as well as information on the professional activities that are carried out in Aena SME, S.A.