Persons with impaired hearing


Aena has an information and chat service line for passengers with hearing and/or speech impairments.

This services allows users with these impairments to contact the Information and Customer Service Line from their computer, tablet or smartphone, and access the chat via the following link; without the need for other people to act as their intermediaries.

The service is available from 07.00 am to 12.00 am, 365 days a year.