Adolfo Suárez Madrid-Barajas Airport

Luggage

Services to resolve incidents with checked baggage, left luggage and other services.

Lost luggage

American Airlines
Lost property office telephone number:
902 013 787
Lost luggage: Fax number:
917 438 714
Delta Airlines
Lost property office telephone number:
902 190 947
Groundforce

Groundforce is responsible for baggage incidents for the following airlines: 

Assisted care companies
Terminal T1 Terminal T2
Aeroflot Air Europa
Aerolíneas Argentinas Air France
Aeromexico Alitalia
Air Europa KLM
Conviasa  LOT
Korean Air  
Libyan Airlines  
Saudia  
Telephone:
913 243 453  /  913 243 746
Iberia

Iberia is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T4 Terminal T1 Terminal T2
Air Algerie Air China Sata International
Air Berlin Boliviana de Aviación  
Air Nostrum Cubana de Aviación  
Avianca Egypt Air  
British Airways Pullmantur Air  
Bulgaria Air Tunisair  
Ceiba Intercontinental Turkish Airways  
City Flyer Express    
CSA Czech Airlines    
El Al-Israel Airlines    
Evelop    
Finnair    
Grupo Lan    
Iberia Express    
Luxair    
Qatar Airways    
Royal Air Maroc    
Royal Jordanian Airlines    
Siberian Airlines    
Tarom    
Ukraine International    
US Airways    
Telephone:
901 111 342
Ryanair (Lesma Hadling)
Lost property office telephone number:
913 056 103
Opening hours:
8:00 to 0:00
Swissport

Swissport is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T1 Terminal T2 Terminal T4
Aerlingus Aegean Emirates
Blue Air Brussels Airlines  
Easy Jet Germanwings  
Norwegian Lufthansa  
Pegasus Air Swiss  
Thai TAP Air Portugal  
Transavia    
Transavia France    
Wizz Air    
E-mail:
MAD.SuperLF@swissport.com
T1 telephone:
661 419 079  /  911 107 086
T2 telephone:
627 932 166  /  912 770 788
T4 telephone:
627 921 262
Opening hours:
from 9:00 am to 8:00 pm
TAM Airlines
Telephone:
900 900 354
United Airlines
Telephone:
900 961 266
Vueling
E-mail:
mad.lostluggage@menziesaviation.com
Telephone:
902 486 648

Left Luggage Office

Left Luggage Office
Left-luggage office prices
PERIOD Fares
0-2 hours €6 / piece of luggage
224 hours €10 / piece of luggage
+ 24 additional hours €10 / piece of luggage
+ 7 days €50 / week*
+ 14 days €30 / week*

The left-luggage office in Terminal T1 serves Terminals T1, T2 and T3.

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Reduced rate valid for storage periods of 7 or 14 days.

Web:
http://www.consigna.es
24-hour telephone service:
917 466 065
Opening hours:
24 hours

Bags for liquids

Bags for liquids

Points-of-sale of the zip-top plastic bags for holding liquids carried in hand luggage and passing through customs

Trolleys

Trolleys

Available outside departures floor in all the terminals, in the baggage reclaim halls and in the different boarding areas.You can consult their location on the airport maps

Baggage wrapping machine

Safebag

The airport has plastic-wrapping machines located in the departure area of T1, T2 and T4. To use this service, hand over your suitcase to the employee. If you would like to leave the wheels and handle free, please ask the employee.

Web:
http://www.safebag.net
E-mail:
info@safebag.net
Telephone:
913 058 268
Fax:
916 765 886

Sherpa

Sherpas

Luggage carrying service

Web:
http://www.sherpamaleteros.es/
Information and bookings telephone number:
913 337 024

Book your parking space now

Car park entrance:

Car park exit:

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Airport plan

Telephone support: 902 404 704 / (+34) 91 321 10 00 Persons with impaired hearing

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