Adolfo Suárez Madrid-Barajas Airport

Luggage

Services to resolve incidents with checked baggage, left luggage and other services.

Lost luggage

American Airlines
Lost property office telephone number:
00 800 24 56 78 90
Lost luggage: Fax number:
917 438 714
Delta Air Lines
Lost property office telephone number:
902 190 947
Groundforce

Groundforce is responsible for baggage incidents for the following airlines: 

Assisted care companies
Terminal T1 Terminal T2
Aeroflot Air Europa
Aerolíneas Argentinas Air France
Aeromexico Alitalia
Air Arabia KLM
Air Europa  LOT
Beijing Capital Airlines  Lufthansa
Blue Air  Swiss
Conviasa  
Etihad Airways  
Korean Air  
Saudia  
Telephone:
913 243 453  /  913 243 746
Iberia

Iberia is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T4 Terminal T1 Terminal T2
Air Algerie Aer Lingus Privilege Style
Air Berlin Air China  
Air Nostrum Cubana de Aviación  
Avianca Egypt Air  
Boliviana de Aviación Ethiopian Airlines  
British Airways Privilege Style  
Bulgaria Air Turkish Airways  
Ceiba Intercontinental Wamos Air  
City Flyer Express    
CSA Czech Airlines    
El Al-Israel Airlines    
Evelop    
Finnair    
Grupo Lan-Tam    
Iberia Express    
Luxair    
Meridiana    
Qatar Airways    
Royal Air Maroc    
Royal Jordanian Airlines    
Tarom    
Ukraine International    
Telephone:
901 111 342
Airport telephone:
913 054 598
Ryanair (Lesma Hadling)
Lost property office telephone number:
913 056 103
Opening hours:
8:00 to 0:00
United Airlines
Telephone:
900 961 266
Vueling
E-mail:
mad.lostluggage@menziesaviation.com
Telephone:
902 486 648
WFS

WFS is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T1 Terminal T2 Terminal T4
Air Moldova Aegean Emirates
Norwegian Brussels Airlines  
Pegasus Air Eurowings  
Tunisair Germanwings  
 Wizzair TAP Air Portugal  
  Transavia  
T1 telephone:
913 243 678
T2 telephone:
913 243 678
T4 telephone:
917 465 535  /  917 466 138

Left Luggage Office

Left Luggage Office
Prices
normal luggage
PERIOD Fares
0-2 hours €6 / piece of luggage
224 hours €10 / piece of luggage
+ 24 additional hours €10 / piece of luggage
+ 7 days €50 / week*
+ 14 days €30 / week*
 
Special baggage prices*
PERIOD Fares
0-2 hours €9 / piece of luggage
From day 1 to 7, inclusive €15 / piece of luggage every 24-hour period
From day 8 to 14, inclusive €10.50 / piece of luggage every 24-hour period
After 15 days €6.50 / piece of luggage every 24-hour period

The left-luggage office in Terminal T1 serves Terminals T1, T2 and T3.

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Special baggage: pieces of luggage exceeding 210 cm (width+length+height)

* Reduced rate valid for storage periods of 7 or 14 days.

Web:
http://www.consigna.es
24-hour telephone service:
917 466 065
Opening hours:
24 hours

Bags for liquids

Bags for liquids

Points-of-sale of the zip-top plastic bags for holding liquids carried in hand luggage and passing through customs

Trolleys

Trolleys

Available outside departures floor in all the terminals, in the baggage reclaim halls and in the different boarding areas.You can consult their location on the airport maps

Baggage wrapping machine

SecureBag

The airport has plastic-wrapping machines located in the departure area of T1, T2 and T4. To use this service, hand over your suitcase to the employee. If you would like to leave the wheels and handle free, please ask the employee.

Web:
http://www.truestargroup.com/
E-mail:
info@truestargroup.com
Telephone:
00 800 126 000 86
Weather: Partly cloudy 17 °C / 6 °C

Book your parking space now

Car park entrance:

Car park exit:

Note: query results will be displayed in a new window

Airport plan

Telephone support: 902 404 704 / (+34) 91 321 10 00 Persons with impaired hearing

Follow us:

  • Facebook
  • Twitter
  • Youtube
  • Google+
  • Pinterest
  • LinkedIn