Adolfo Suárez Madrid-Barajas Airport

Luggage

Services to resolve incidents with checked baggage, left luggage and other services.

Lost luggage

American Airlines
Lost property office telephone number:
902 013 787
Lost luggage: Fax number:
917 438 714
Delta Air Lines
Lost property office telephone number:
902 190 947
Groundforce

Groundforce is responsible for baggage incidents for the following airlines: 

Assisted care companies
Terminal T1 Terminal T2
Aeroflot Air Europa
Aerolíneas Argentinas Air France
Aeromexico Alitalia
Air Arabia KLM
Air Europa  LOT
Air Transat  
Conviasa  
Etihad Airways  
Korean Air  
Saudia  
Telephone:
913 243 453  /  913 243 746
Iberia

Iberia is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T4 Terminal T1 Terminal T2
Air Algerie Aer Lingus Icelandair
Air Berlin Air Cairo Privilege Style
Air Nostrum Air China Sata Internationa
Avianca Air Mediterranee Swiftair
British Airways Boliviana de Aviación  
Bulgaria Air Corendon Airlines  
Ceiba Intercontinental Cubana de Aviación  
City Flyer Express Egypt Air  
CSA Czech Airlines Enter Air  
El Al-Israel Airlines Ethiopian Airlines  
Evelop Privilege Style  
Finnair Small Planet  
Grupo Lan Turkish Airways  
Iberia Express Wamos Air  
Luxair    
Meridiana    
Qatar Airways    
Royal Jordanian Airlines    
Siberian Airlines    
Tarom    
Transportes Aéreos de Cabo Verde    
Ukraine International    
US Airways    
Telephone:
901 111 342
Airport telephone:
913 054 598
Ryanair (Lesma Hadling)
Lost property office telephone number:
913 056 103
Opening hours:
8:00 to 0:00
Swissport

Swissport is responsible for baggage incidents for the following airlines:

Assisted care companies
Terminal T1 Terminal T2 Terminal T4
Air Canada Aegean Emirates
Air Moldova Brussels Airlines Royal Air Maroc
Blue Air Germanwings  
Easy Jet Lufthansa  
Europe Airpost Swiss  
Norwegian TAP Air Portugal  
Pegasus Air    
Thai    
Transavia    
Tunisair    
Wizzair    
E-mail:
MAD.SuperLF@swissport.com
T1 telephone:
661 419 079  /  911 107 086
T2 telephone:
627 932 166  /  912 770 788
T4 telephone:
627 921 262
Opening hours:
from 9:00 am to 8:00 pm
TAM Airlines
Telephone:
902 112 424
United Airlines
Telephone:
900 961 266
Vueling
E-mail:
mad.lostluggage@menziesaviation.com
Telephone:
902 486 648

Left Luggage Office

Left Luggage Office
Prices
normal luggage
PERIOD Fares
0-2 hours €6 / piece of luggage
224 hours €10 / piece of luggage
+ 24 additional hours €10 / piece of luggage
+ 7 days €50 / week*
+ 14 days €30 / week*
 
Special baggage prices*
PERIOD Fares
0-2 hours €9 / piece of luggage
From day 1 to 7, inclusive €15 / piece of luggage every 24-hour period
From day 8 to 14, inclusive €10.50 / piece of luggage every 24-hour period
After 15 days €6.50 / piece of luggage every 24-hour period

The left-luggage office in Terminal T1 serves Terminals T1, T2 and T3.

All baggage left at the left-luggage office passes through an x-ray checkpoint to verify that they do not contain dangerous items or objects.

* Special baggage: pieces of luggage exceeding 210 cm (width+length+height)

* Reduced rate valid for storage periods of 7 or 14 days.

Web:
http://www.consigna.es
24-hour telephone service:
917 466 065
Opening hours:
24 hours

Bags for liquids

Bags for liquids

Points-of-sale of the zip-top plastic bags for holding liquids carried in hand luggage and passing through customs

Trolleys

Trolleys

Available outside departures floor in all the terminals, in the baggage reclaim halls and in the different boarding areas.You can consult their location on the airport maps

Baggage wrapping machine

Safebag

The airport has plastic-wrapping machines located in the departure area of T1, T2 and T4. To use this service, hand over your suitcase to the employee. If you would like to leave the wheels and handle free, please ask the employee.

Web:
http://www.safebag.net
E-mail:
info@safebag.net
Telephone:
913 058 268
Fax:
916 765 886

Sherpa

Sherpas

Luggage carrying service

Web:
http://www.sherpamaleteros.es/
Information and bookings telephone number:
913 337 024
Weather: Partly cloudy 29 °C / 18 °C

Book your parking space now

Car park entrance:

Car park exit:

Note: query results will be displayed in a new window

Airport plan

Telephone support: 902 404 704 / (+34) 91 321 10 00 Persons with impaired hearing

Follow us:

  • Facebook
  • Twitter
  • Youtube
  • Google+
  • Pinterest
  • LinkedIn