Aena commitment

Main indicators 

Figures and data on social impact and compliance with principles for action.


Key indicators of Aena's CR
KEY INDICATORS
Performance 2009 2010 2011 2012
Revenue 2,867,753 2,951,089 3,212,972 3,307,460
Number of operations (millions) 2.2 2.1 2.14 1.92
Number of passengers (millions) 187.6 192.7 204.4 194.2
Number of Aena employees 13,143 13,258 13,256 13,574
Homes which have been insulated against noise pollution * 15,300 16,400 17,498 17,958
Quality perceived 2009 2010 2011 2012
Index of quality perceived by passengers and people accompanying them (points out of 5) 3.74 3.8 3.86 3.85
Index of general quality perceived by airlines (points out of 5) 3.4 3.41 3.49 3.56
Overall index of quality perceived by Air Navigation customers (points out of 100) 66.35 - 58.35 -

* Annual data are accumulated (previous years are included).

OTHER KEY INDICATORS
Size of the airspace controlled by Aena 2.247.000 km2
Direct employment generated by air transport in Spain 140.000
People with reduced mobility assisted 1.000.000
Airports certified Standard ISO 14001 100%